Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,996 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range of products of good quality with fast delivery. The advice I received over the phone was fantastic. A pleasure to deal with. Thank you”

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“Helpful & friendly on the telephone. Quick service.”

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“Had the right goods and delivered quickly”

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“Everything went smooth. Good prices, rapid delivery. Would buy from them again.”

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“good quality and quick service”

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“I was very impressed with the extensive range and sizes of the parts available as I have found these difficult to locate elsewhere. This enabled me to complete my project to exact measurements. Most satisfying.”

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“Excellent service, good advice and prompt delivery.”

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“on price, on time perfect.”

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“Parts arrived when expected.”

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“Fast delivery to France. Accurate informations. Would buy again from Vital-parts. Thank you.”

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“Superb service. Exceptionally helpful staff and remarkable delivery. In a world where mediocrity bigs itself up it is such a pleasure to meet real excellence. Thank you”

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“Parts were correct fit, fairly easy to install.”

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“Fast & helpful service”

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“By offering a sample of your square ribbed insert SQ25 black, I was able to check it fitted my garden chairs and then order the required amount. Many thanks for updated information on my order & delivery, very quick!”

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“very good shipping, fast delivery. Many thanks.”

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“I bought the sliders to go on the bottom of my new patio furniture,as the furniture was marking my new hardwood decking, in truth these haven't worked as well as I hoped, the rubber part the slider keeps coming off of the washer and leaving the screw to dig in as it rubs over the gaps between the decking boards, this could be down to the design or the application I'm using them for”

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Hi Martin, Apologies that the products you purchased didn't work as well as you hoped, we are always here to provide advice and re-assurance where required as we understand our products can sometimes be confusing to somebody who hasn't come across them previously. I hope that you have received contact from our customer care team who will take steps to ensure that you're satisfied with your order, if you have any issues or anything related to this then please feel free to get in touch on 01233 713 581. Kindest regards Josh - Online Sales Department

“Very helpful, next day delivery. First Class service.”

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“Easy to find what I wanted, easy to order and delivered as promised”

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“Good quality tube, well packed and delivered quickly at a good price. Others might look cheaper to begin with.... then sting you with the postage!”

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“Excellent service”

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Vital Parts is rated 4.7 based on 2,996 reviews