Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,004 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

Write Your review

Tell us how Vital Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vital Parts 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Promt and well priced”

Helpful Report

“they sent me some samples promptly which helped me to select the correct product easily”

Helpful Report

“prompt helpul service”

Helpful Report

“Excellent product - great service”

Helpful Report

“Perfect, they fit well”

Helpful Report

“I made a mistake when submitting my order, this was picked up by Vital Parts who 'phoned me to clarify and resolve my error, great customer service”

Helpful Report

“Excellent company ,Service and communication was First Class.”

Helpful Report

“Items exactly what I needed and despatched and arrived very quickly.”

Helpful Report

“Quick response and flexible returns policy. Able to talk to an actual person when needed.”

Helpful Report

“I found Vital Parts as a result of a search for suitable glides to go on Oak chairs so they would not scrape a newly tiled floor. Vital Parts provided the perfect thing, and the order and delivery service was excellent too. Highly recommended.”

Helpful Report

“Parts and service very good.”

Helpful Report

“Amenable guy taking my order. Polite and friendly, helpful too”

Helpful Report

“Good Items, Quick Dispatch, Quality Service with Good Feed Back. many thanks, David.”

Helpful Report

“Good quick service parts were as described plastic and threaded inserts all fitted and doing their job.”

Helpful Report

“efficient and helpful”

Helpful Report

“all very helpful”

Helpful Report

“Gliders as advised worked really well. Delivery quantity was short but corrected promptly following telephone call”

Helpful Report

“Fast courteous service.”

Helpful Report

“Very fast delivery service”

Helpful Report

“helpful on customer advice. swift fulfilment of order.great service and parts good quality.”

Helpful Report

Vital Parts is rated 4.7 based on 3,004 reviews