Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,004 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

Write Your review

Tell us how Vital Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vital Parts 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product Fast delivery Satisfied customer”

Helpful Report

“Great service, would definitely use your services again! Derek Kemp”

Helpful Report

“Very efficient, thank you. Did what it said on the box”

Helpful Report

“Excellent customer service. Prompt delivery. Did have to buy more items than I needed though.”

Helpful Report

“First class service and advice. Freephone would be appreciated”

Helpful Report

“We were completing the design of a bespoke cart for a residential kitchen in N London...the major components had already been sourced, some from the US and some from the UK...but the final connections depended on very particular items which were required to have the precise thread size and fitting dimensions. Vital Parts' website allowed us to quickly find the exact items and despatch and delivery were quick and efficient. Recommended.”

Helpful Report

“The parts we ordered came quickly and were a perfect fit. The provision of the free samples is a great help in getting exactly what is needed.”

Helpful Report

“Product arrived quickly and well-packaged. Exactly as described and does the job perfectly. Great service, thank you.”

Helpful Report

“A quick phone call because 1 item was out of stock and a suitable replacement was provided and a Fast delivery. Great service thanks”

Helpful Report

“Very pleased with parts and good prices”

Helpful Report

“Price and quality of products.”

Helpful Report

“Goods delivered promptly, and as described. Quality very good.”

Helpful Report

“The staff that I spoke to were very knowledgable and helpful”

Helpful Report

“I asked for a sample which arrived very quickly. When ordering everything went swimmingly.”

Helpful Report

“Said delivery was going to be 3 - 5 days and it came in two! Under promise and over deliver!”

Helpful Report

“Sliders are ok however they are supplied with Micky mouse screws , need better screws as these are very soft metal and the heads damage easy”

Helpful Report

Apologies that these screws did not meet your expectations. I hope that someone has been in contact to provide you with an updated solution that will work properly for your use, unfortunately the screws provided are not manufactured by us so we do not have much control over the quality aside from quality checks. Sorry for any inconvenience that this may have caused you, please feel free to get in touch if you have any issues or anything related to this. Our number is 01233 713 581 - Kindest regards, Josh B - Online Sales Department.

“Item arrived as ordered”

Helpful Report

“They had the professionalism & patience to help me find the exact sized two parts I needed for my project even though it was only a very small order I would definitely use and recommend vital parts again.”

Helpful Report

“The operatives are very courteous and helpful and the products absolutely ideal for our use. having spent many hours looking for the items we needed online we found "Vital Parts" and their stock and choice of components appears to be second to none. Really pleased with products and service.”

Helpful Report

“Had the parts i required at a good price. Would buy from again.”

Helpful Report

Vital Parts is rated 4.7 based on 3,004 reviews