Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,996 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service feet fitted perfectly.”

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“Parts delivery very quickly, thanks”

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“Quick delivery, help with finding what was required.”

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“I got unusual parts easily.”

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“Swift service”

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“Great Price, Prompt delivery”

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“faultless on line ordering ,swift delivery and perfect product. job done”

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“Had what I needed and incredibly quick delivery compared with time stated on order. Brilliant!”

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“Good website, found what we needed quickly, ordered without problem and delivered speedily. What more can you ask? Thanks.”

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“Item Delivered on time and as requested”

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“Quality parts, quick delivery.”

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“The products purchased were of a better quality than I expected for the price (critical eye of an ex mold maker).”

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“Absolutely no problems with my order, very prompt delivery and parts as described and perfect for the job I needed them for.”

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“Quick delivery and excellent wuality”

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“Great service.”

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“I discussed what I needed with Luke and the parts were delivered the next day and were perfect. Fantastic What a company! Keith Hooker”

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“Quick delivery”

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Thank you for your feedback! it is greatly appreciated and goes a long way to helping us improve our service. It does seem a shame however that we weren't able to meet your expectations to warrant a 5 star review, someone should be in contact shortly to see how we can assist in making the experience better for you. Kindest Regards Vital Parts.

“Items exactly what I was looking for (chair leg caps) and reasonable. Delivered very quickly. Excellent.”