Vital Parts Reviews

4.75 Rating 2,081 Reviews
95 %
of reviewers recommend Vital Parts
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.69 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at

Visit Website





Unit 17 Palace Industrial EstateBircholt Road

Write Your review

Tell us how Vital Parts made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Unfortunately you made to much mistakes : wrong samples, wrong invoices, prices not as offered.......
Helpful Report
3 days after ordering my parts arrived in Sydney Australia. How good is that?
Helpful Report
Fast efficient service. I recommend this compay.
Helpful Report
Very Quick, and exactly as ordered, unfortunately, I got the size wrong on the rectangular inserts and I will be ordering the correct size shortly. The rubber ferrules were absolutely correct and fit the chairs perfectly.
Helpful Report
Excellent customer service, and outstanding choice of products. One item I ordered was out of stock but I was contacted by email and phone call offering alternative options. Items were well packaged and arrived as described.
Helpful Report
Parts as described. All good.
Helpful Report
Useful supplier of useful parts. Order was sorted easily, the change of item for an out of stock part went reasonably well. Fast accurate delivery.
Helpful Report
The information about the parts was very clear on the website, to help ensure the selection of the right ones. The parts were dispatched and received very promptly, and the parts are of very good quality. This was a repeat order for more of the same, as I was very satisfied with the previous order.
Helpful Report
A good website with a wide variety of useful parts for business and home use. Reasonably priced, order processed very quickly followed by prompt delivery. Good communication throughout the whole process.
Helpful Report
A good website with a great variety of materials for business and home use. Customer service over the phone is very good too. Orders process quickly, prompt delivery and well packaged, There is good communication throughout the whole process.
Helpful Report
Quick delivery and high-quality product. Worth investing a small amount more to get feet that will last.
Helpful Report
Very efficient.
Helpful Report
Very happy with the product and service provided by the seller
Helpful Report
Easy to use website ad staff on the phone were helpful and courteous
Helpful Report
Great range of parts and good service. Not the cheapest but at least can buy smaller quantities.
Helpful Report
Made exactly what I was looking for perfect supplier
Helpful Report
checked order and ensured alternatives provided would be suitable.
Helpful Report
Excellent service, quick and easy ordering process & kept informed during the entire process
Helpful Report
Very good service and good communication
Helpful Report
Easy transaction and no problems with delivery. Product as I expected. What more is there to say?
Helpful Report
Vital Parts is rated 4.75 based on 2,081 reviews