Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,004 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The descriptions on the website were very good and allowed the selection of the correct size chair feet which were a perfect fit. The chair feet were well made and of good quality.”

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“I had been looking for ages for the right caps for my dinning room chairs and found them on vital parts. Great that you can send for a sample as well rather than order something that's not right. Well done vital parts.”

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“Very quick free delivery plus kept well informed excellent product will use again”

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“Helpful and quick service”

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“Excellent service, exactly what we wanted”

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“Very varied stock of my requirements”

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“very efficient member of staff who advised me”

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“The parts were as described, and arrived within two days.”

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“Very efficient.Parts are exactly as described. Highly recommended.”

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“Sample arrived very quickly and was perfect. Had looked everywhere for the right parts and was very happy to find the right ones on your website so easily.”

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“Supplied exactly what I wanted regarding adjustable feet for table legs. But I was amazed at the number of items in stock that I imagined were not available to the general public. This site is on my list of favourites.”

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“Prompt delivery and quality products”

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“The order was late arriving. Upon contacting my sales advisor, a replacement shipment was immediately sent out which was duly received the next day! What more could I ask?”

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“Excellent parts, finished off a small project perfectly. Arrived on time as promised. Would use again.”

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“I ordered a sample which arrived the next day ,a fantastic service for a low cost item ,i received a telephone call the following day to ask if everything was ok, the part was exactly right and i placed my order which arrived the following day, probably the best service i have had from any company in a long time , fantastic thank you very much Paul B.”

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“Very helpful and efficient service, and the chair leg pads arrived within a couple of days. Unfortunately 2 of the 51 sent were bent and unusable, but the rest were OK and seem to do the required job as expected.”

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“the web site is easy to use as well as ordering the much needed parts which fitted very well I'm very happy with it”

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“Good communication and quick delivery”

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“Web site very easy to use; able to order small quantities; very competitive prices and parts exactly what we wanted - chairs now glide smoothly over a thick-piled rug. Order arrived promptly. Good quality parts. Will definitely orders again and wouldn't hesitate to recommend vital parts”

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“PTFE nail on feet. Have ordered before so had no hesitation in ordering again for some kitchen chairs”

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Vital Parts is rated 4.7 based on 3,004 reviews