Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,996 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the right product first time good company to deal with,keep you well informed on progress of your order etc.”

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“Good follow up.Kept us informed during delay due to snow at our location.Very helpful.”

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“Had been looking for the blanks I purchased for a while but Vital Parts absolutely nailed it. Thank you.”

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“The 30mm furniture gliders are just the size I required for my table legs and the Legs on my Sofa.”

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“I have been looking for these parts for months, and this was the only supplier that stocked them in the sizes I needed. Easy to order, good price and efficient, free delivery!!”

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“Good morning, can i get a commercial invoice? Fa. IMC GbR, Stefan Fiedler u. Marcus Walz Lausitzerstr. 1 68775 Ketsch Germany Best regards Stefan”

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“Bought online, very good clear website, delivered goods the following day and were as described. Excellent”

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“Had the product I wanted and delivery was very prompt. Price was reasonable for a small quantity and P & P included. I would certainly use Vital Parts again.”

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“fast and efficient service”

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“excellent service, delivery time.”

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“Everything brilliant thank you.”

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“very helpful and understood my requirements - perfectly!”

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“Both the free sample and the purchased items (new feet for chairs) arrived quickly and seem to be good quality.”

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“parts arrived on time and were entirley suitable however i had to buy 41 before they would despatch them as i only needed 24 1felt a little bit cheated.”

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“I phoned vital parts and the gentleman on the phone was very knowledgeable,and advised me on the part I needed straight away,as I was getting a bit confused online.it was nice to have a person to talk to. I was given the number to order on line for my free sample,which arrived within 48 hours. Very impressed. It fitted perfectly,so I then ordered the quantity which I needed.they followed the next day. I would recommend this company,and would use them again when needed.”

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“Got what I wanted in record time”

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“Good product, good price, fast delivery. Would use again.”

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“Contact,service and product just the job.”

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“Idela product for my application with good communication and delivery. Thanks”

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“Product very high quality and at a competetive price”

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Vital Parts is rated 4.7 based on 2,996 reviews