Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,004 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both the free sample and the purchased items (new feet for chairs) arrived quickly and seem to be good quality.”

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“parts arrived on time and were entirley suitable however i had to buy 41 before they would despatch them as i only needed 24 1felt a little bit cheated.”

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“I phoned vital parts and the gentleman on the phone was very knowledgeable,and advised me on the part I needed straight away,as I was getting a bit confused online.it was nice to have a person to talk to. I was given the number to order on line for my free sample,which arrived within 48 hours. Very impressed. It fitted perfectly,so I then ordered the quantity which I needed.they followed the next day. I would recommend this company,and would use them again when needed.”

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“Got what I wanted in record time”

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“Good product, good price, fast delivery. Would use again.”

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“Contact,service and product just the job.”

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“Idela product for my application with good communication and delivery. Thanks”

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“Product very high quality and at a competetive price”

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“first time using and a very smooth experience. definitely use again and recommend.”

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“Great service, friendly telephone ordering, great quality parts, Only wanted a small order so had to go to minimum price for an order, delivery on time. Would use again.”

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“Really helpful. Made sure we got the right parts by sending out samples before we ordered. Would recommend.”

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“arrived in good time and quality of goods was higher than expected”

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“The free sample chair glides that I requested arrived the next day and this helped me to decide straight away to buy some more. I was happy with their quality and the company were very attentive and efficient throughout the whole process.”

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“Quick delivery and excellent product!”

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“The goods were ordered at 4pm and delivered by the following morning. Excellent quality and good service.”

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“Great communications and prompt efficient service. Wish we could use them as a supplier more regularly but our needs are so limited these days. Thank you.”

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“Easy to navigate website, competitive prices and quick delivery”

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“Vp delivered firstly a sample from my measurements, which proved to be wrong. They then provided s further sample which was bob on. I have nothing but praise for the service and the help I received I would recommend them to any prospective purchaser.”

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“I was contacted by Vital Parts after placing my order on line. The part I wanted was currently unavailable and so the gentleman advised me of an alternative product that would best suit my needs. The product then arrived very promptly and was exactly what I wanted.”

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“Such a good range of ferrules held in stock I was able to match my requirement perfectly. Ease of ordering and speed of delivery was quicker that catching a local bus to the local shop who didn't have any in stock! I'll certainly use your service again.”

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Vital Parts is rated 4.7 based on 3,004 reviews