Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,001 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,001 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

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“Superb service nothing was too much trouble very helpful and efficient. John from Essex”

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“Extensive range of products so able to get something that fitted exactly. Quality seems good and ideal for purpose”

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“good product, arrived in sensible time, helpful staff”

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“Very good range and instructions, End caps fitted perfectly.”

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“I always find Vital Parts a great company to deal with. They are responsive and very helpful and have a great range of parts.”

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“Very responsive, helpful and quick delivery.”

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“great website and order came quickly with no problems”

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“Goods received as described and worked well for the application”

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“The sales team were excellent and advised the product I needed to overcome the problem I had. The materials arrived on time and fitted like a glove. 1st class service”

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“All ok thank you”

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“Excellent service, arrived ahead of time and a great fit. I will be back.”

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“Very helpful supply of multiple samples to replace the ferrules on 30 chairs i our village hall. Successfully fitted with the help of a rubber mallet. Good price, good delivery,good packing”

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“I have six chairs I wanted to stop my floor being scratched. Vital Parts camp up trump.”

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“Great company - I actually ordered the wrong parts and the company exchanged them no issue. Ended up ordering more than required - excellent customer service really friendly and helpful staff. A pleasure to do business with.”

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“Very pleased with the quality of the Rubber Polyamide Feet and have used them to support a small lathe so as not to drill the concrete floor. Vital Parts dispatched the order very quickly.”

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“Good experience, we needed to find replacement feet inserts for a set of older but good condition chairs in our church. The online catalogue was easy to use and a suitable replacement found. Price breaks for larger quantities came in useful. Delivery prompt, and manufacturing quality good.”

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“Good parts for airline connection, came quickly although in different packages, which was a little wacky, but altogether very happy with my order and will use again”

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“I ordered the furniture freet for my settee because the ones that were fitted broke ,so I ordered Fromm vital parts ,they. Arrived promptly and very easy to fit .What a fantastic product I would recomend them to any one . Michael”

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“Good website, good descriptions, excellent choice, easy to select items even when you don't quite know what you're looking for. Fast and efficient despatch.”

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“Nice service personally”

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Vital Parts is rated 4.7 based on 3,001 reviews