Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,993 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,993 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

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“Very pleased with the caps that I received.”

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“Delivered promptly product very good”

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“Accurate advice given over the telephone and appropriate goods arrived to save the day.”

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“Amazing range, delivered promptly”

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“I received exactly what I ordered in good time. Their prices are competitive too.”

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“Good choice of parts and excellent service. I am not a commercial buyer so great that you can get small quantities.”

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“Had an issue with order but they managed too sort out they called me and was very professional”

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“Slow despatch times. A week to send an order! Never did receive the sample ordered, even after a phone call.”

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“Ordering was easy, parts are as expected. Good price. Only down side was delivery, the order didn't dispatch when expected so was delayed by a few days. Customer service were very helpful and sorted it out quickly.”

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“Excellent service, good advice with free samples dispatched & goods doing the job”

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“Great customer service - when one of the parts I'd ordered was going to be out of stock for over a week they emailed immediately and recommended a perfect alternative that could be shipped immediately. Would definitely use again!”

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“Just the job fits perfectly”

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“Just the job, fits perfectly”

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“Excellent service. I found exactly the right parts I was looking for and they arrived promptly, well packaged and were perfect for the job. I will definitely be coming here again if I need anything else. Thank you very much.”

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“Easy transaction. One item was out of stock but they contacted me and checked a suitable replacement, all arrived on time”

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“Good quality products, great choice of sizes. Fast delivery. Highly recommended.”

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“Thank you for your product . Price was lower comparison to US ,GERMANY and etc …with the amazing quality .”

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“Good quality. Reasonable price.”

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“Used to plug holes in aluminium engine castings before vapour blasting and then powder coating. Worked a treat.”

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“Done what they said will use again”

Vital Parts 5 star review on 12th February 2022

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Vital Parts is rated 4.7 based on 2,993 reviews