Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,001 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,001 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent online ordering and received goods very quickly. Would highly recommend.”

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“Excellent people to deal with, Massive stock, with very helpfull and knowledgeable staff who provided a very quick no nonsense solution to my requirements, will definitely use again 👍,”

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“Excellent service for supply of scarce items. Quick and efficient”

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“Ordered a pair of wiper blades (via E-bay) Items arrived very quickly and were very well packaged. Communication from Vital parts was good. I considered the cost (includingP&P) extremely competitive. All these points considered I would feel confident in ordering from them again and would recommend others to look and see if they have the items you require. I am a very happy customer!”

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“This was again a fast smooth transaction especially to N.I. Recommended.”

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“friendly staff, good location, i wish the report came with the photos, so second opinions could be sought”

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“I needed a specialist steel ball with thread and they had exactly what i needed..thank you!”

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“Convenient online ordering with efficient telephone follow-up. Thank you.”

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“Ordered some 25mm x 9mm rubber feet for use on a serving board. Great product, exactly what we needed and swiftly delivered. Top service. Recomend.”

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“Good service, excellent products.”

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“Great service, Thank you.”

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“Very easy to order the correct size of parts from the website, especially like being able to order samples before placing an order. Very helpful staff on the end of the phone.”

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“Easy to use web site 7 prompt delivery”

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“Very efficient service.”

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“Very organised, I was given clear instructions and told what repairs were required, the repairs were done quickly, perfect service”

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“All areas from order to delivery etc were great. No need to change anything. Would use again. Thanks Davidmk”

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“VERY GOOD SERVICE QUALITY ASSURED DELIVERY VERY GOOD ALLWAYS ON TIME.”

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“Excellent and fast service. Very impressed”

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“Great service and advice, quickly dispatched and delivered all round great service.”

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“Delivered in a very short time with all items correct and suitably packed. Good prices too.”

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Vital Parts is rated 4.7 based on 3,001 reviews