Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,003 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,003 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

Write Your review

Tell us how Vital Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vital Parts 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wide choice of parts at competitive prices. After placing online order, VitalParts called me saying a couple of items were out of stock - replacements were agreed and order arrived next day. Excellent service!”

Helpful Report

“Excellent service and product”

Helpful Report

“Service excellent. Sample received next day, order placed and delivered within a few days”

Helpful Report

“First package was lost in the post. When I Emailed, a member of staff contacted me immediately and arranged for replacemennt to arrive by Parcelforce the next day! And it did. Excellent service. Thank you!”

Helpful Report

“I'm very satisfied with the Items delivered. Maybe just a 'tad' expensive but glad to get them.”

Helpful Report

“Everything was correct, of good quality and delivered on time as advised. What more could I really ask for?”

Helpful Report

“Excellent product to keep my garden furniture off the wet ground.”

Helpful Report

“Parts arrived quickly and look to be exactly what I need.”

Helpful Report

“bought some pin on felt pads for chairs and table, really quick delivery and pads in place within the week of being ordered - so good i’ve ordered more.”

Helpful Report

“Sample sent, was exactly what was required. Order placed and arrived a couple of days later really good service”

Helpful Report

“Phoned Luke to arrange for sample dome cap to be sent. This was immediately sent and helped in deciding which size was required. Nice organisation with friendly and efficient staff.”

Helpful Report

“Excellent service, very easy to order dispatched and arrived very quickly. I work for a charity that look after a park and needed the parts.”

Helpful Report

“This is an excellent company with helpful and knowledgeable online chat staff and uses an excellent follow up to ensure I can only give 100% positive feedback. Delivery on time. I will certainly use them again. Thanks very much”

Helpful Report

“very helpful staff got the items to us the next day”

Helpful Report

“Very pleased with purchase. Good communication from Vital Parts to provide alternative bits when the ones I ordered were unavailable. Thanks”

Helpful Report

“As per description, good quality, no issues and arrived as advised. Very happy.”

Helpful Report

“Excellent service; very prompt despatch and delivery; well packaged and exactly what I wanted. I will use again and would recommend.”

Helpful Report

“Excellent service - particularly helpful to have received free samples of saddle feet thereby ensuring correct product size ordered.”

Helpful Report

“Knowledgeable, helpful & polite sales staff. Excellent products, delivered quickly.”

Helpful Report

“Really good. Contacted by phone as there was an issue with order, sorted straight away - with better option. Delivered next day.”

Helpful Report

Vital Parts is rated 4.7 based on 3,003 reviews