Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,995 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was delivered on time and in good condition. Everything works fine.”

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“The website is clear and logical, making it easy to find the right item. The online transaction was straightforward with a speedy, efficient service.”

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“Vital Parts supplied some push fit angled plastic chair leg inserts. They were cheap, arrived prompltly and have done the job. Thanks.”

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“Vinyl endcaps, Item CAP 121, purchased as "glides" for legs of a day-bed. Product exactly as advertised, fitted well, and arrived promptly. Firm has been added ti our supplier list. Kind regards, calacu-epyhxx.”

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“Quick service”

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“great fitting part!”

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“You had just what I needed”

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“Very happy with the item, the price and delivery time. I will certainly order again.”

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“Very good , done the job ,”

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“Easy to deal with”

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“I needed bungs to repair the holes I had made in waste pipes for endoscope inspection. Vital parts had exactly what I needed to make a secure repair. Service was quick and polite. Thank-you”

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“Free sample took the risk out of ordering online. The product was just what we needed. Our full order arrived on time and to specification.”

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“Good speedy service”

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“Small order but prompt delivery”

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“Easy transaction,good delivery”

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“Very good website and efficient delivery.”

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“Arrived in time. Good quality products”

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“Commande parfaite mais le transport depuis l'Angleterre est très lent actuellement”

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“Great service and delivery. No job too small”

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“We had an excellent response from Vital Parts when our existing supplier was late. The customer service representative was very efficient and knowledgeable about what options they had. Parts were sent out overnight for trial and production volume parts the following day. They have also quoted for ongoing business at a very competitive rate. We will use them again.”

Helpful Report

Vital Parts is rated 4.7 based on 2,995 reviews