Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,001 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,001 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer focussed company, great to work with”

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“Excellent service, great items. Thank you”

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“Excellent service, prompt delivery and quality products.”

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“Excellent fast service Good products”

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“Part very good fits well”

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“I had searched for some fittings for a fishing seat box some didn't have what I needed others were expensive then I came across vital parts for exactly what I was looking for and a fair bit cheaper than the tackle shops very good service and delivery when promised”

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“Everything was delivered on time and in good condition. Everything works fine.”

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“The website is clear and logical, making it easy to find the right item. The online transaction was straightforward with a speedy, efficient service.”

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“Vital Parts supplied some push fit angled plastic chair leg inserts. They were cheap, arrived prompltly and have done the job. Thanks.”

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“Vinyl endcaps, Item CAP 121, purchased as "glides" for legs of a day-bed. Product exactly as advertised, fitted well, and arrived promptly. Firm has been added ti our supplier list. Kind regards, calacu-epyhxx.”

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“Quick service”

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“great fitting part!”

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“You had just what I needed”

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“Very happy with the item, the price and delivery time. I will certainly order again.”

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“Very good , done the job ,”

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“Easy to deal with”

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“I needed bungs to repair the holes I had made in waste pipes for endoscope inspection. Vital parts had exactly what I needed to make a secure repair. Service was quick and polite. Thank-you”

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“Free sample took the risk out of ordering online. The product was just what we needed. Our full order arrived on time and to specification.”