Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,001 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,001 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for second set of feet”

Helpful Report

“Great service. Great product. Arrived really fast”

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“Quick service. Good products.”

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“The order and deliver service was very prompt and efficient”

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“The rubber feet are now on my step ladder and working as expected.”

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“I ordered some rubber feet. Got prompt communication about substitutes when the parts I wanted were not available. All sorted quickly and arrived as stated. Can't say much about the feet - they are what they are!”

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“Quick and easy, parts arrived as described and fitted within a day. Will use Vital Parts again for sure.”

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“Efficient service, prompt delivery. Well pleased.”

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“Communications with Vital parts have been excellent but sadly through no fault of their own I am still awaiting my (small) order 1month 9 days later simply because it was posted to Tenerife, Spain. My package is the size of a large box of matches and only slightly greater in value. I can only imagine what else is being held back due to 'brexit' induced customs checks. Will probably take longer to sort this than covid.”

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“Fast efficient and economical. Fantastic range of stuff also.”

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“Very helpful and efficient service. Will use in future.”

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“Fantastic service - the parts arrived within a couple of days, they are high quality and fit perfectly to specification”

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“My purchase arrived promptly and was exactly as I expected it to be, Thank you.”

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“Very good product, prompt delivery. Overall very satisfied.”

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“Great product, great service, thank you 😊”

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“Extremely useful shop/supplier had exactly what I needed their web site is now in my favourites I had been searching on and off for a few weeks when I came across vital parts web site”