Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,001 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,001 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

Write Your review

Tell us how Vital Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was as I expected good quality Thank you”

Helpful Report

“Great service ! Could not have been more helpful.”

Helpful Report

“Good quick delivery”

Helpful Report

“Got here when it was supposed to - in good condition, is what we ordered, and was cost effective as well. Can't ask for more!”

Helpful Report

“Delivered in good time and items were as requested”

Helpful Report

“Searched everywhere for the rite size mounts vital part had them in stock and at a reasonable cost and with fast delivery what else 10/10”

Helpful Report

“Excellent description and quality part”

Helpful Report

“Great item, does what we wanted it too....fast delivery.”

Helpful Report

“Chair ferrules from Vital parts restored six 1960's chairs to working order..super job”

Helpful Report

“My order arrived, correct bits so great. These are, for the domestic customer only required in very small numbers, however there is a minimum order which encourages you to buy more plastic than you require!!!! Not very green.”

Helpful Report

“The items arrived on time,will use this company again.Thanks”

Helpful Report

“helpful efficient company and technical backup. Taken the draughts out of our shop brilliantly”

Helpful Report

“Best prices I could find, came quickly and all fine. Thanks!”

Helpful Report

“Excellent service all round”

Helpful Report

“Helpful service over the phone, prompt dispatch of goods.”

Helpful Report

“I’m trying to fix an old Isuzu Trooper. I needed bushings for the clutch pedal bracket. They had the specific sized bushings I needed. I highly recommend shopping here.”

Helpful Report

“A company with people who ring you up, talk to you and check things are all o.k. So refreshing, old fashioned customer service and helpful in respect to my very small order.”