Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,995 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to use website fast delivery great product”

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“Massive range, great support team, easy returns process”

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“Returns actioned efficiency”

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“Really good quality parts, exactly the spec I needed and speedy delivery. Staff were very helpful when I had to request a sample.”

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“Fantastic service”

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“Extremely useful company, having a lot of parts that I do not need very often. Communication from them is also very good, regarding any queries pertaining to orders etc.”

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“I am very pleased with the caps that I purchased from Vital Parts.”

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“Looking for something to fix to the bottom of my timber posts that formed an arbour, so that they would be off the floor, and so keep rotting to a minimum. Searched "furniture feet" and one of the sites that came up was Vital Parts. contains all of the little stuff, but necessary, little fixings, clips, and in my case screw on feet. Easy to navigate and reasonable prices delivered promptly.”

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“Great service , thank you .”

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“Fitted a treat thankyou”

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“The chair gliders we’re just what we had been looking for & as described. They are well made & easy to fit.”

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“Found the exact part for my project and at a great price”

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“Product was perfect but I received less than I ordered and paid for”

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“Excellent speedy service, great price and excellent quality product”

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“Easy purchase good delivery on time”

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“Courteous supplied samples Good cust service”

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“Great service and great parts.”

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“Absolutely perfect items and service”

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“excellent service and good value, very happy.”

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“Prompt delivery and excellent quality product.”

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Vital Parts is rated 4.7 based on 2,995 reviews