Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,003 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,003 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The rectangular tube end caps seem to be of good quality and fitted perfectly. Arrived promptly, would buy from them again”

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“Prefect for requirements great priced will use again.”

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“Samples arrived promptly and preceding order was also swift.”

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“Excellent customer service, parts delivered and exactly what I was looking for.”

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“Excellent service. I received a call to say one item was out of stock, but was offered a choice of alternatives. A suitable replacement was chosen and the whole order arrived the next day. Recommended!”

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“Pretty quick efficient service and prompt delivery. I also phoned to ask some questions which was answered quickly and helpfully. Slight variation in the products I got but probably won’t affect use (tube connectors)”

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“Reliable firm, quick shipment, would recommend.”

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“Had exactly what I needed, and much more to bot. Delivered well packaged and on time.”

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“EXCELLENT....”

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“Fantastic service.”

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“Needed "lids" to go over the brake ducts on the front of my track car so no extra cooling was going to the brakes in road use. Found them on Vital Parts. Great result.”

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“the items were perfect fit and just what I wanted”

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“Excellent service very informative competitive price and great selection”

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“These pipe end caps were just what I needed to stop water filling vertical mounted tues”

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“Prompt and reliable service. Pity Royal Mail don’t match them for delivery times.”

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“Wrong parts delivered and long winded process for returning and sorting out correct parts.”

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Good Afternoon Robert, Thank you for taking the time to leave your feedback. I am sorry to hear that you have received the incorrect parts. I can see that this has been resolved for you with a return and a replacement order arranged for you. I have sent you a seperate email to discuss this further with you to make sure everything is resolved as agreed. Kind Regards, Victoria Customer Service Manager

“It was only a small order but dispatched very promptly, reasonably priced and exactly what I was looking for. Would definitely use again”