Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,001 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,001 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived as ordered fitted ok”

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“The order arrived earlier than expected and a better quality than I was expecting. I will use Vital Parts when I next these items”

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“Items were very good value and did the job perfectly. Items arrived on time will deal with company again.”

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“Good Supplier and Very Quick Delivery”

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“Quality parts good delivery 👍”

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“Second time of ordering these parts they are perfect fit”

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“Speedy processing and delivery of 3 types of saddle washers. Upon receipt of the goods, one set were of an incorrect specification but when advised of the error, customer service did a very rapid job of righting the wrong. Still very impressed with Vital Parts and the quality of their products.”

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“Finding the item that I required was easy. Delivery was prompt. No problems.”

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“Great customer service. First parcel didn’t arrive, a quick email and all sorted. Would definitely use again.”

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“Excellent service. Thank you”

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“All good , kit fine , delivery fine , always want cheaper , no post costs but am prepared to pay a little more for the better stuff .”

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“Brilliant item, reasonably priced. My husband loves it. Thank you.”

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“Very good , brilliant products”

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“Perfect fit, good value.”

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“Fast delivery, good prices and products”

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“They didn't have the part I ordered so I had to settle for an alternative which has done the job. Delivery was on time, just need to learn how to stop the annoying follow up emails.”

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“Excellent service as always. Great to deal with.”

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“Exactly what I needed, quick service and great product”

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“My new favourite supplier!! A couple of bits out of stock, called me and and we had alternatives in minutes, really helpful and a great range of products.”

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“An inflexible policy on minimum order size meant I had to order stuff I didn’t want in order to proceed. Consequently I would not choose to do business with this company again.”

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Vital Parts is rated 4.7 based on 3,001 reviews