Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,993 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,993 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service. First parcel didn’t arrive, a quick email and all sorted. Would definitely use again.”

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“Excellent service. Thank you”

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“All good , kit fine , delivery fine , always want cheaper , no post costs but am prepared to pay a little more for the better stuff .”

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“Brilliant item, reasonably priced. My husband loves it. Thank you.”

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“Very good , brilliant products”

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“Perfect fit, good value.”

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“Fast delivery, good prices and products”

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“They didn't have the part I ordered so I had to settle for an alternative which has done the job. Delivery was on time, just need to learn how to stop the annoying follow up emails.”

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“Excellent service as always. Great to deal with.”

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“Exactly what I needed, quick service and great product”

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“My new favourite supplier!! A couple of bits out of stock, called me and and we had alternatives in minutes, really helpful and a great range of products.”

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“An inflexible policy on minimum order size meant I had to order stuff I didn’t want in order to proceed. Consequently I would not choose to do business with this company again.”

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“Brilliant top company thank you!”

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“Absolutely brilliant company from the start and were very helpful spent time dealing with my order and after I placed my order were very quick to offer an alternative.Cannot recommend this company enough and their range of parts is enormous,,thank you vital parts.”

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“I think Vital Parts provide a good service and bearing in mind the quality of the product I believe they offer value for money. I bought ceramic gliders to facilitate the moving of heavy furniture, they worked a treat.”

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“Wide selection of products and very good service”

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“Rapid delivery,reasonable prices and masses of stuff. Love it”

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“They arrived on time, were just what we wanted and the quality is good well worth the money paid”

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“Perfect solution for my worn garden chair feet, prompt professional service & great selection of items you would struggle to find in the normal retailers.”

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“excellent service, very helpful and u can always very quickly to a human”

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Vital Parts is rated 4.7 based on 2,993 reviews