Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,003 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,003 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parts ordered turned up in a timely fashion, were exactly what was ordered, and fitted perfectly. Very good service in all respects.”

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“great product would buy again”

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“Unfortunately you made to much mistakes : wrong samples, wrong invoices, prices not as offered.......”

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“3 days after ordering my parts arrived in Sydney Australia. How good is that?”

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“Fast efficient service. I recommend this compay.”

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“Very Quick, and exactly as ordered, unfortunately, I got the size wrong on the rectangular inserts and I will be ordering the correct size shortly. The rubber ferrules were absolutely correct and fit the chairs perfectly.”

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“Excellent customer service, and outstanding choice of products. One item I ordered was out of stock but I was contacted by email and phone call offering alternative options. Items were well packaged and arrived as described.”

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“Parts as described. All good.”

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“Useful supplier of useful parts. Order was sorted easily, the change of item for an out of stock part went reasonably well. Fast accurate delivery.”

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“The information about the parts was very clear on the website, to help ensure the selection of the right ones. The parts were dispatched and received very promptly, and the parts are of very good quality. This was a repeat order for more of the same, as I was very satisfied with the previous order.”

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“A good website with a wide variety of useful parts for business and home use. Reasonably priced, order processed very quickly followed by prompt delivery. Good communication throughout the whole process.”

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“A good website with a great variety of materials for business and home use. Customer service over the phone is very good too. Orders process quickly, prompt delivery and well packaged, There is good communication throughout the whole process.”

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“Quick delivery and high-quality product. Worth investing a small amount more to get feet that will last.”

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“Very efficient.”

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“Very happy with the product and service provided by the seller”

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“Easy to use website ad staff on the phone were helpful and courteous”

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“Great range of parts and good service. Not the cheapest but at least can buy smaller quantities.”

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“Made exactly what I was looking for perfect supplier”

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“checked order and ensured alternatives provided would be suitable.”

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“Excellent service, quick and easy ordering process & kept informed during the entire process”

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Vital Parts is rated 4.7 based on 3,003 reviews