Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,995 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

Write Your review

Tell us how Vital Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Useful supplier of useful parts. Order was sorted easily, the change of item for an out of stock part went reasonably well. Fast accurate delivery.”

Helpful Report

“The information about the parts was very clear on the website, to help ensure the selection of the right ones. The parts were dispatched and received very promptly, and the parts are of very good quality. This was a repeat order for more of the same, as I was very satisfied with the previous order.”

Helpful Report

“A good website with a wide variety of useful parts for business and home use. Reasonably priced, order processed very quickly followed by prompt delivery. Good communication throughout the whole process.”

Helpful Report

“A good website with a great variety of materials for business and home use. Customer service over the phone is very good too. Orders process quickly, prompt delivery and well packaged, There is good communication throughout the whole process.”

Helpful Report

“Quick delivery and high-quality product. Worth investing a small amount more to get feet that will last.”

Helpful Report

“Very efficient.”

Helpful Report

“Very happy with the product and service provided by the seller”

Helpful Report

“Easy to use website ad staff on the phone were helpful and courteous”

Helpful Report

“Great range of parts and good service. Not the cheapest but at least can buy smaller quantities.”

Helpful Report

“Made exactly what I was looking for perfect supplier”

Helpful Report

“checked order and ensured alternatives provided would be suitable.”

Helpful Report

“Excellent service, quick and easy ordering process & kept informed during the entire process”

Helpful Report

“Very good service and good communication”

Helpful Report

“Easy transaction and no problems with delivery. Product as I expected. What more is there to say?”

Helpful Report

“Ordered the bobbin rubber mounts as shock absorbers for the front wheel mounting plate on my RC Vulcan. Have yet to test them but hopefully, they should be adequate for the job”

Helpful Report

“Excellent service, the adjustable feet were just what I wanted. Work perfectly. THANKS!”

Helpful Report

“The R0047 patio chair feet fitted perfectly. Delivery was excellent. Very pleased.”

Helpful Report

“Excellent service and speedy turn around. Products of a good quality. Would definitely recommend. Thank you”

Helpful Report

“Would have been 5 stars but one of the parts that I ordered was not in stock. I was phoned and was offered a near replacement which I accepted. All in all a very good service.”

Helpful Report

“great advice over the phone, excellent products, job done.”

Helpful Report

Vital Parts is rated 4.7 based on 2,995 reviews