Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,003 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,003 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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“An excellent service given the item ordered was unavailable and an alternative was suggested; agreed and delivered. All much appreciated. Thank you. Frank.”

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“Very speedy delivery. Interesting website to remember for those hard to find Vital Parts.”

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“Very happy with items and service, thankyou”

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“Fantastic service and perfect product”

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“Plugs and caps I ordered were good value and quality. Highly recommended.”

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“Brilliant service, these parts are invaluable when needed highly recommend, will pass on to friends”

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“Very good service and product.”

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“The rubber chair feet I received were not what was pictured on the website. Also, the rubber was soft making them totally useless as chair feet. They squashed down exposing the screw they were fixed on by meaning the chair was sat on four screw heads instead of the rubber.”

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Hi George. Thank you for leaving your feedback, our Customer Service team are always on hand to assist with any queries you may have. I can see that the parts sent were as ordered, we would like to look into this for you to see if we can find a more suitable product for your needs. Please keep an eye out for a separate email and we can get this resolved for you. Many thanks. Victoria - Customer Service Manager, Vital Parts.

“Needed something to finish off a pole this company are great with the depth and breadth of their range. Also great prices.”

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“I struggled to find these adjustable feet anywhere as they seemed to be in short supply everywhere. The search ended at Vital Parts (whom I had never heard of) where there was plenty of stock availability. The goods were ordered, realistic carriage-paid terms applied, and the goods arrived well packaged and within the promised lead-time. Good, simple, trouble-free transaction, excellent.”

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“The service I received from Vital parts was very good, Initially, I ordered some end caps to use as scuppa bungs on my Kayaks. the first ones ordered were slightly too small and didn't fit tight enough for the purpose intended. I submitted a returns form and posted the end caps back. I received the replacement end caps within a week. Overall the service provided by Vital Parts was first class and I would recomend the company to anyone.”

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“Great products and service no problems on any orders”

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“Great website and choice of parts. Well priced and very efficient.👍”

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“I ordered parts for an urgent job which arrived the very next day. Supplied as ordered, good quality and reasonable price.”

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“Good communication and quick delivery”

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“Got back to me quickly about stock quantities and alternative products.”

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“Very prompt and efficient service with a vast product range.”

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“Great service, I required the parts urgently and they made it happen. Will definitely use again.”

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“Prompt delivery, great selection of products”

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Vital Parts is rated 4.7 based on 3,003 reviews