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VHL MECHANICAL Reviews

4.1 Rating 610 Reviews
78 %
of reviewers recommend VHL MECHANICAL
4.1
Based on 610 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read VHL MECHANICAL Reviews
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Phone:

0208 102 9898

Location:

333 High Road,
Harrow Weald,
London
London Borough of Harrow
HA3 5EQ

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Anonymous
Anonymous  // 01/01/2019
Danielle was very helpful, and reassured me throughout our conversation - a credit to the company!
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Posted 1 month ago
Hi Beth, Thank you for your kind words! We’re so pleased Danielle could provide reassurance and support throughout your conversation. She’s a valued part of the team, and your feedback means a lot. — VHL Mechanical
Posted 1 month ago
Thank you so much to Lee from VHL, I’ve had tepid water since October. He came round today and solved the problem in 20 minutes. Would highly recommend VHL based on there service today.
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Posted 1 month ago
Hi Chelsea, Thank you for your feedback! We’re delighted Lee could resolve your issue so quickly and get your hot water running properly. We really appreciate your recommendation! — VHL Mechanical
Posted 1 month ago
Spoke with Rachel she was so jolly over the phone Great customer service She organised my repair for within 24 hours
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Posted 1 month ago
Hi James, Thank you for your feedback! We’re delighted Rachel could bring some cheer to your day while organising your repair so quickly. We pride ourselves on friendly, efficient service for all our customers. — VHL Mechanical
Posted 1 month ago
Had the pleasure to talk to rachel She was so cheerful and friendly over the phone.absolutely brilliant customer service skills. I hope the managers value her as gpod customer service these days is very rare Well done rachel and thank you
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Posted 1 month ago
Hi Caius, Thank you for taking the time to share your experience. We’re thrilled to hear that Rachel provided cheerful and friendly support over the phone. Exceptional customer service is at the heart of what we do, and we’re delighted it made a difference for you. — VHL Mechanical
Posted 1 month ago
Gokhan delivered excellent service today with my boiler issues
Helpful Report
Posted 1 month ago
Thank you for your feedback! Gokhan and the VHL Mechanical team are delighted to hear you had a great experience. We pride ourselves on providing attentive, friendly, and professional service, and it’s fantastic to know we could help get your boiler sorted efficiently. VHL Mechanical
Posted 1 month ago
Gokhan delivered excellent service today with my boiler issues
Helpful Report
Posted 1 month ago
Thank you for your feedback! Gokhan and the VHL Mechanical team are delighted to hear you had a great experience. We pride ourselves on providing attentive, friendly, and professional service, and it’s fantastic to know we could help get your boiler sorted efficiently. VHL Mechanical
Posted 1 month ago
Great service, great personality, Gokhan was vary caring and really helpful regarding everything our boiler needed
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Posted 1 month ago
Thanks for the feedback! Gokhan and the VHL Mechanical team really appreciate your kind words.
Posted 1 month ago
Excellent experience using VHL. Danielle was amazing, efficient, helpful and super knowledgeable. 5* and will definitely use again in the future.
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Posted 1 month ago
Thanks Summer! Danielle and the team really appreciate your kind words. VHL Mechanical
Posted 1 month ago
The Engineer called Irfan came at my property for boiler service. Fantastic job done by him and he respected my property by wearing shoes cover.
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Posted 1 month ago
Thank you, Mr. Saunders! Glad to hear Irfan provided a professional service and took care of your home. VHL Mechanical
Posted 1 month ago
I was called by your engineer to say he was on his way ,I was not aware and luckily I am working from home today. Gokhan was very professional explained what he was doing. and why. Very polite and friendly young man
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Posted 1 month ago
Thank you, Janet! We’re glad Gokhan provided such a professional and friendly service. VHL Mechanical
Posted 1 month ago
Danielle Crimmins is very helpful and a Credit to VHL Very good customer services Regards Mr A Tucker
Helpful Report
Posted 1 month ago
Thank you, Mr. Tucker! We’re delighted Danielle could provide such helpful and professional service. VHL Mechanical
Posted 1 month ago
Thanks Rachel for all your help with booking in my repair and the troubleshooting tips appreciated it
Helpful Report
Posted 1 month ago
Thank you for your kind words! We’re glad Rachel could make the booking process smooth and provide helpful troubleshooting tips. VHL Mechanical
Posted 1 month ago
Thanks Rachel for all your help with booking in my repair and the troubleshooting tips appreciated it
Helpful Report
Posted 1 month ago
Thank you for your feedback! We’re pleased Rachel could assist with your repair booking and provide useful troubleshooting advice. VHL Mechanical
Posted 1 month ago
Dan Chambers did a brilliant job fixing my boiler — really friendly, professional, and explained everything clearly. He got it sorted quickly and left everything tidy. Would definitely recommend!
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Posted 1 month ago
Thank you for sharing your experience! We’re delighted Dan Chambers could provide such a friendly, professional, and efficient service. VHL Mechanical
Posted 1 month ago
Gurjit was wonderful, friendly and professional. Came and fixed my boiler after another couldn't and made it all work, really knew what he was doing. Absolutely going to ask for him again.
Helpful Report
Posted 1 month ago
Thank you for your kind words! We’re thrilled Gurjit could resolve the issue and provide such a professional and friendly service. VHL Mechanical
Posted 1 month ago
I requested a callback from a manager, and Rachel got in touch. She was extremely helpful and quickly understood the issue i was having with no heating and hot water. An engineer was sent out within 24 hours - he was very professional, clean and thorough and managed to get the boiler back-up and running. A big thank you to Rachel for taking the time to call me, discuss the situation and find a resolution so quickly. Excellent service all round.
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Posted 1 month ago
Thank you for sharing your experience! We’re delighted Rachel could assist so efficiently and that the engineer restored your heating and hot water quickly and professionally. VHL Mechanical
Posted 1 month ago
Office very good and engineer was excellent Thanks for organising Rachel
Helpful Report
Posted 1 month ago
Thank you for your feedback! We’re glad Rachel could make the booking seamless and that the engineer provided excellent service. VHL Mechanical
Posted 1 month ago
Danielle Crimmins is an asset to the company. Very understanding during an emotional time for me.
Helpful Report
Posted 1 month ago
Thank you for sharing your experience! We’re thrilled Danielle could provide such understanding and support during a difficult time. VHL Mechanical
Posted 1 month ago
Danielle is spot on, she’s very friendly and very helpful with everything. Couldn’t recommend her enough!
Helpful Report
Posted 1 month ago
Thank you for your feedback! We’re delighted Danielle was able to help and make the process easy and friendly for you. VHL Mechanical
Posted 1 month ago
Great service from arranging my breakdown visit with Rachel, to the engineer fixing my no heating and hot water. Highly rate village heating cheers Rachel for organising my engineer attendance so speedily.
Helpful Report
Posted 1 month ago
Thank you for your feedback, Simon. We’re thrilled Rachel could arrange your engineer visit quickly and that your heating and hot water were restored efficiently. VHL Mechanical
Posted 1 month ago
VHL MECHANICAL is rated 4.1 based on 610 reviews