VHL MECHANICAL Reviews

Name: VHL MECHANICAL
Address: 333 High Road, Harrow Weald, London, London Borough of Harrow
Rating: 4.03

4.0 Rating 544 Reviews

41 %

of reviewers recommend VHL MECHANICAL

Company Reviews

Metrics

Info

4.0

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

0208 102 9898

Location:

333 High Road,
Harrow Weald,
London
London Borough of Harrow
HA3 5EQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“work at a housing association that Village Heating look after. I work on daily bases with Rachel from Village Heating. She is hands on and very helpful advising me on boiler issues and is always ready to help. She has helped me on numerous occations to solve the issues our tenants are having. She is a manager that will be happy to speak with services and tenants and has done so many times and resolved many issues. She is a people person manager and her team is great.We are lucky to work with her. It is a pleasure to work with her and everyone in Village Heating. Great company!!”

Helpful Report

Posted 1 month ago

Hi Marie, Thank you very much for your thoughtful review. We truly value our partnership with housing associations and are pleased to hear that Rachel’s hands-on approach and commitment continue to support both services and tenants effectively. Your feedback means a great deal and has been shared with her and the wider team. Kind regards, VHL Mechanical

Posted 4 weeks ago

“Nico was amazing, job done very well. He was friendly and proffesional. 2-3 day job done in 1 day and we are surprised by how quick he was working. Thank you very much.”

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Posted 1 month ago

Hi Ali, Thank you for your kind feedback. We’re delighted to hear that Nico delivered such an efficient and professional service and completed the work ahead of schedule. Your comments have been passed on and are very much appreciated. Kind regards, VHL Mechanical

Posted 4 weeks ago

“We waited 3 weeks and had no hot water over Christmas and new year .. we had to boil the kettle daily/twice daily to shower bear in mind there are young children in this house. The cost of our electricity bill these last few weeks has skyrocketed. The new boiler has been installed but we are unimpressed, it was installed last week and then we had to wait a week on top of that for the new tank to be installed absolute joke Hyde and VHL are disappointing.”

Helpful Report

Posted 1 month ago

Hi, Thank you for raising your concerns. We understand how difficult it can be to be without hot water, particularly over the Christmas and New Year period, and we appreciate you sharing your experience. Your comments have been noted and will be reviewed alongside the job history and contractual processes in place with the housing provider. If you would like us to look into this further, please contact us directly with your job reference so the matter can be reviewed in full. Kind regards, VHL Mechanical

Posted 4 weeks ago

“Very happy nathan came to my house fix long time issues my radiator works great now”

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Posted 1 month ago

Hi Daniel, Thank you for your kind feedback. We’re pleased to hear that Nathan was able to resolve the long-standing issue and get your radiator working properly again. Your comments are much appreciated. Kind regards, VHL Mechanical

Posted 4 weeks ago

“Excellent service and teamwork from Nathan.”

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Posted 1 month ago

Hi Austin, Thank you for your review. We’re glad to hear you were happy with the service and teamwork shown by Nathan. Your feedback has been shared with him and the team. Kind regards, VHL Mechanical

Posted 4 weeks ago

“Engineer Nico was super knowledgeable and attentive, he did a great job with fitting a new boiler, thank you Nico!!, job refVHLJOB293288”

Helpful Report

Posted 1 month ago

Hi Austin, Thank you for your lovely feedback. We’re pleased to hear that Nico provided a knowledgeable and attentive service and that you were happy with your new boiler installation. Your comments are very much appreciated. Kind regards, VHL Mechanical

Posted 4 weeks ago

“Excellent work. Know needs chatGPT when you’ve got Gurjit”

Helpful Report

Posted 1 month ago

Hi Chris, Thank you for your review. We’re glad to hear you were happy with Gurjit’s work and service. Your feedback has been shared with him and the team. Kind regards, VHL Mechanical

Posted 4 weeks ago

“Gurjit Fixed the issue in minutes. Good and polite engineer.”

Helpful Report

Posted 1 month ago

Hi Farhad, Thank you for your feedback. We’re pleased to hear that Gurjit resolved the issue quickly and provided a polite, professional service. Your comments are much appreciated. Kind regards, VHL Mechanical

Posted 4 weeks ago

“Great work by Nathan who sorted a long standing electrical issue with our heating.”

Helpful Report

Posted 1 month ago

Hi Raj, Thank you for your kind review. We’re glad to hear that Nathan was able to resolve a long-standing issue with your heating. Your feedback has been shared with him and the team. Kind regards, VHL Mechanical

Posted 4 weeks ago

“Amazing customer service from Gurjit Bhachu. When he arrived he asked appropriate questions, taking time to hear from me what the issues were, immediately diagnosing the problem as a sticking valve. His knowledge & experience shone through. Way better than the previous engineer who just looked at the system & said nothing was wrong with it, even suggesting we have the heating on permanently & control it with the thermostat that’s on the wall. Thank you Gurjit for restoring our faith in proper customer service”

Helpful Report

Posted 1 month ago

Hi, Thank you for taking the time to share such detailed feedback. We’re really pleased to hear that Gurjit took the time to listen, diagnose the issue thoroughly, and resolve it effectively. His experience and approach are exactly what we aim to deliver, and your comments have been shared with him. Kind regards, VHL Mechanical

Posted 4 weeks ago

“Nathan came to my house for emergency boiler breakdown after I called village heating in less than an hour . He fixed it immediately on temporary basis until the office consider his report for final fixing of the outstanding issues. I give him a big thumbs up”

Helpful Report

Posted 1 month ago

Hi, Thank you for your feedback. We’re pleased to hear that Nathan attended promptly and was able to restore your heating on an emergency basis while the next steps were reviewed. Your comments are very much appreciated. Kind regards, VHL Mechanical

Posted 4 weeks ago

“Mr Gurjit Bhacho did a very good job. He came to measure and change radiator and I complained about water leakage in the living room and he took it upon himself to see to the leaking and was not happy about what the Council staff did. He asked if the problem has been reported to the Council and I replied, yes, but was told that I have 24 hours window for another contractor to call-in to see to it, after reporting that it is risky to leave the leaking like that that the roof can curved in. Mr Gurjit went to look for the tap from the boiler that was leaking and turned it off and the leakage stopped. Thanks to Mr Gurjit for his swift thinking otherwise I don't know what will have happened in the night.”

Helpful Report

Posted 1 month ago

Hi Olu, Thank you for taking the time to share your experience. We’re pleased to hear that Gurjit acted quickly to identify the source of the leak and take immediate steps to prevent further damage. His proactive approach and calm decision-making in situations like this are exactly what we expect from our engineers. Your feedback has been shared with Gurjit and the team, and is very much appreciated. Kind regards, VHL Mechanical

Posted 4 weeks ago

“Excellent service from engineer Nathan. He’s really knowledgeable, remembers our setup from prior visits and gives insightful suggestions.”

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Posted 1 month ago

Hi, Thank you for your kind feedback. We’re really pleased to hear that Nathan continues to provide such a knowledgeable and consistent service. Remembering past visits and offering helpful suggestions is exactly the standard we aim for. Kind regards, VHL Mechanical

Posted 4 weeks ago

“amazing service from VHL and harry. had them around to fix my heating and got it working within the same day. couldn't recommend this company and the engineer enough.”

Helpful Report

Posted 1 month ago

Hi, Thank you for taking the time to leave such a positive review. We’re glad to hear the issue was resolved on the same day and that you were happy with both the engineer and the service provided. Your recommendation is very much appreciated. Kind regards, VHL Mechanical

Posted 4 weeks ago

“Gurjit Bhachu Very helpful and very good engineer he has been here over the years and always solves issue and a nice person”

Helpful Report

Posted 1 month ago

Hi Fadumo, Thank you for your lovely feedback. It’s great to hear that Gurjit has consistently provided helpful and reliable service over the years. We’ll be sure to pass on your kind words to him. Kind regards, VHL Mechanical

Posted 4 weeks ago

“Brilliant job. Friendly man, knew the problem straight away and was fixed in a jiffy. Very happy with the service.”

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Posted 1 month ago

Hi Debra, Thank you for your lovely feedback. We’re glad to hear the issue was identified and resolved quickly, and that you were happy with the service provided. Your comments are greatly appreciated. Kind regards, VHL Mechanical

Posted 4 weeks ago

“Engineer – Nico and Ashely Job reference – VHLJOB291904 did a great job put new boiler also hard worker employement both are just big thank you all supoort and show how use conerol on panel there should both day off my on my opinion have a great 2026 from shalim”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your review. We appreciate you taking the time to recognise Nico and Ashely and the hard work they put into your visit. Feedback like this is valued by the company and is always shared with the team. Kind regards, VHL Mechanical

Posted 1 month ago

“Nathan he is very good engineer fund issues in boiler b4 even came inside my home sort out immediately my heating and hot water works as usual happy new year to Nathan”

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Posted 1 month ago

Hi there, Thank you for your kind feedback. We appreciate your positive words about Nathan and the polite and professional service he provided. Reviews like this are always shared with the team. Kind regards, VHL Mechanical

Posted 1 month ago

“Nathan came early and was very polite and explained that the boiler needed new parts .He got the heating and water working but boiler could fault again without parts”

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Posted 1 month ago

Hi Colin, Thank you for your review. We appreciate you taking the time to recognise Nathan and the clear way he explained what was required during your visit. Feedback like this is always passed on to the engineers. Kind regards, VHL Mechanical

Posted 1 month ago

“Great advice and guidance from Nathan from his years of experience. Fixed issues on annual service.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your kind review. We appreciate you recognising the advice, guidance, and professionalism shown by Nathan. Positive feedback like this is valued by the company. Kind regards, VHL Mechanical

Posted 1 month ago

VHL MECHANICAL is rated 4.0 based on 544 reviews