VHL MECHANICAL Reviews

Name: VHL MECHANICAL
Address: 333 High Road, Harrow Weald, London, London Borough of Harrow
Rating: 4.13

4.1 Rating 610 Reviews

78 %

of reviewers recommend VHL MECHANICAL

Company Reviews

Metrics

Info

4.1

Based on 610 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0208 102 9898

Location:

333 High Road,
Harrow Weald,
London
London Borough of Harrow
HA3 5EQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jennifer thank you so much for organising an engineers visit to my dad’s Hyde property , he is 83 years old and had no heating or hot water. You really are a credit to village heating. Your customer service skills were amazing you truly went above and beyond and organised a next day visit , thank you soooo much. He has his heating and hot water restored. Thank you village for employing top class people who go the extra mile .highly recommend your company”

Helpful Report

Posted 1 month ago

Hi Mrs Brown, Thank you for your wonderful review. We're delighted to hear Jennifer was able to organise the visit quickly and help restore the heating and hot water. Your kind words will certainly be shared with the team. Kind regards, VHL Mechanical

Posted 1 month ago

“Polite and very efficient”

Helpful Report

Posted 1 month ago

Hi, Thank you for taking the time to leave a review. We're glad to hear you found the service polite and efficient. Kind regards, VHL Mechanical

Posted 1 month ago

“Vhljob 303718 Nico completely removed my old 40 year old heating system and installed a brand new one in a day! Nico is unbelievable the biggest asset to your company. He is very efficient and a hard worker. He also loves his job. He also has a heart of gold. His mother brought him up properly. Thanks for sending him to me. I hope that VHL realise how lucky they are to have him. I could not wait to write this review.”

Helpful Report

Posted 1 month ago

Hi, Thank you for such a wonderful review. We're delighted to hear Nico was able to complete the installation efficiently and that you were so pleased with the service provided. Your kind words will certainly be shared with him. Kind regards, VHL Mechanical

Posted 1 month ago

“Raj was excellent, extremely polite and finished the job as needed”

Helpful Report

Posted 1 month ago

Hi, Thank you for taking the time to leave a review. We're pleased to hear Raj provided an excellent and polite service while completing the work. Kind regards, VHL Mechanical

Posted 1 month ago

“Gurjit was absolutely great at fixing the radiator valve and checked anything to make sure everything was working properly and also what a lovely man to chat to a bonus to the company 😀”

Helpful Report

Posted 2 months ago

Hi, Thank you for your kind feedback. We're glad to hear Gurjit was able to resolve the issue and ensure everything was working properly while providing a pleasant service. Kind regards, VHL Mechanical

Posted 1 month ago

“Called VHL Customer Service and was booked within 2 day which was shocking to be fair, normally its a wait. However had a brilliant Mechanic called Mr. C. Mullin, very friendly, quick and knew exactly what to do and got the job done as well giving myself a little education what causes the problem etc. Mr. C. Mullin was very respectful, did a room check before and after, kindly wore his shoe covers through the house and answered all questions I had. Thank you too Mr. C. Mullin”

Helpful Report

Posted 2 months ago

Hi, Thank you for your detailed feedback. We're really pleased to hear Mr. C. Mullin provided a friendly and professional service and took the time to explain everything clearly. Kind regards, VHL Mechanical

Posted 1 month ago

“Excellent customer service Thank you Rachel for all your help for getting my heating restored, you were so patient and really helped me and that’s something I’m so thankful for,, your knowledge over the phone was amazing and thank you for making me realise it was a quick battery fix change. Village heating are a great repair service, and you are a credit to them .HIGHLY RECOMMEND”

Helpful Report

Posted 2 months ago

Hi Precious, Thank you for your wonderful feedback. We're delighted to hear Rachel was able to assist you and help restore your heating so quickly. Your kind words will certainly be shared with her and the team. Kind regards, VHL Mechanical

Posted 1 month ago

“Raj was very good”

Helpful Report

Posted 2 months ago

Hi, Thank you for taking the time to leave a review. We're pleased to hear Raj provided a good service. Kind regards, VHL Mechanical

Posted 1 month ago

“Raj was very professional and informative. He cleared away all the rubbish on completion of the work”

Helpful Report

Posted 2 months ago

Hi Lisa, Thank you for your feedback. We're glad to hear Raj provided a professional service and ensured everything was cleared away once the work was completed. Kind regards, VHL Mechanical

Posted 1 month ago

“Rachel thank you for organising for a gas engineer to attend for no heating and hot water emergency on the oohs line, your joyfulness over the phone and caring attitude went a long way. Heating restored I highly recommend village and the staff and engineers are all amazing they go above and beyond finally we have a good company for housing repairs x”

Helpful Report

Posted 2 months ago

Hi Paula, Thank you for your kind review. We're really pleased to hear Rachel was able to assist you quickly and arrange for the issue to be resolved. Your feedback will certainly be shared with the team. Kind regards, VHL Mechanical

Posted 1 month ago

“Brillient, caring and friendly customer service from Rachel Village Heating customer service team called on Friday night to report boiler fault and she arranged appointment She was excelent and so was the engineer HIGHLY RECOMMEND VILLAGE AND THANKFUL HYDE ARE USING THEM FOR REPAIRS GOD BLESS YOU RACHEL AND VILLAGE HEATING”

Helpful Report

Posted 2 months ago

Hi, Thank you for your kind feedback. We're really pleased to hear that Rachel and the team were able to assist you quickly and arrange the appointment to resolve the issue. Your comments will certainly be shared with Rachel and the engineer. Kind regards, VHL Mechanical

Posted 1 month ago

“Nico and Gavin were very helpful and friendly they both did an amazing job and carried out the work professionally. I was given instructions how to use the control panel. Nico was absolutely fantastic 100% service provided”

Helpful Report

Posted 2 months ago

Hi Sunita, Thank you for your lovely review. We're delighted to hear Nico and Gavin provided such a helpful and professional service and took the time to explain how to use the control panel. Kind regards, VHL Mechanical

Posted 1 month ago

“Nico and Gavin did an incredible job replacing my boiler. They both went above and beyond to make sure the job was done at the highest standard & cleaned up so well. Nico was so friendly & helpful! Thank you for all the help!”

Helpful Report

Posted 2 months ago

Hi, Thank you for taking the time to leave a review. We're really pleased to hear Nico and Gavin delivered a high standard installation and went the extra mile to ensure everything was completed properly. Kind regards, VHL Mechanical

Posted 1 month ago

“Nico and Gavin were absolutely amazing and did an incredible job on the boiler installation. Would highly recommend.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your review. We're delighted to hear Nico and Gavin delivered such a great installation and that you would recommend our service. Kind regards, VHL Mechanical

Posted 1 month ago

“Amazing job done. Very friendly service and they tried to help as clean as possible when working which was much appreciated. Thank you Nico and Ashton for your hard work.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your kind words. We're pleased to hear Nico and Ashton provided a friendly service and ensured everything was completed cleanly and professionally. Kind regards, VHL Mechanical

Posted 1 month ago

“Nico and Ashton did a great work in replacing a new boiler. An unexpected problem arose and Nico moved mountains and had the patient of a saint to make sure I could enjoy my new boiler with no issues. They were to able to find out where the issue was and solved it. I much appreciate the efforts from Nico and Ashton - they are super stars and shine brightly. Thank you Nico and Ashton! VHL Job 301168”

Helpful Report

Posted 2 months ago

Hi Sarah, Thank you for taking the time to share such a detailed review. We're really pleased to hear Nico and Ashton were able to resolve the unexpected issue and ensure everything was completed to a high standard. Kind regards, VHL Mechanical

Posted 1 month ago

“Engineer Nico, Job reference VHL Job 298544. Fantastic service by Nico. Lovely guy Very friendly. Nico was absolute amazing. Attached to all my needs and went extra mile to ensure that the work was done efficiently and perfectly.”

Helpful Report

Posted 2 months ago

Hi Rebecca, Thank you for your kind review. We're delighted to hear you were happy with Nico’s service and that he was able to ensure everything was completed efficiently and to a high standard. Kind regards, VHL Mechanical

Posted 1 month ago

“Gurjit came Friday afternoon and fitted a new diverter valve new room thermostat a digistat. He was very tidy left no mess and as always was very pleasant. He has completed the job and I am very happy. 5✨️”

Helpful Report

Posted 2 months ago

Hi Yvonne, Thank you for your lovely feedback. We're pleased to hear Gurjit completed the work efficiently and left everything tidy while providing a pleasant service. Kind regards, VHL Mechanical

Posted 1 month ago

“Nickle and Ave, did a great job fixing the boiler replacement. It was a days work and they worked well how to make it convenient as they worked alongside us in the house.”

Helpful Report

Posted 2 months ago

Hi Patrick, Thank you for your kind review. We're really pleased to hear that Nico and Ave made the installation process smooth and convenient while working in your home. Kind regards, VHL Mechanical

Posted 1 month ago

“Nathan was very helpful and quick to asses the situation and fix the problem for me”

Helpful Report

Posted 2 months ago

Hi Louis, Thank you for your feedback. We're glad to hear Nathan was able to quickly assess the situation and resolve the issue for you. Kind regards, VHL Mechanical

Posted 1 month ago

VHL MECHANICAL is rated 4.1 based on 610 reviews