I had booked an appointment with village heating ltd on 30th October in advanced for the 17th of November between 8am -1 pm only to seat my gas boiler clock. On th 17 in the morning at 10 am I called to the company to find out when the engineer will arrive the person by the name of Ronni answered my phone she said we don't have any booking for you. I asked can you find out my first booking called on the 30th she said not possible. I missed one day my work and my earning for nothing just stayed at home the company treated us poorly I recommend to every one do not use this company at all.