Village Heating Limited Reviews

Name: Village Heating Limited
Address: 333 High Road, Harrow Weald, London, London Borough of Harrow
Rating: 3.65

3.7 Rating 372 Reviews

16 %

of reviewers recommend Village Heating Limited

Company Reviews

Metrics

Info

3.7

Based on 372 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0208 102 9898

Location:

333 High Road,
Harrow Weald,
London
London Borough of Harrow
HA3 5EQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wrote the review below. I retract it. The company sent the engineer back who repaired the stairs. They came through in the end. I will use them again.”

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Posted 2 years ago

“I've just used Village Heating for a gas boiler maintenance job in Wembley. They were quick and responsive. The booking times were fast and the work has been good. It's the second time I've used them and I'd do so again.”

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Posted 2 years ago

“Have been using this company since many years. Lovely customer service and efficient engineers.”

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Posted 2 years ago

“I had a faulty shower replaced, and so far so good. The engineer who came to fit it was fine but their communication and customer service is poor. I thought the cost was steep, because the first engineer who came to 'diagnose' stayed less than 10 mins and just took a couple of photos.”

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Posted 3 years ago

“All efficient, however the guy didn’t really say anything to me. Just said ‘boiler?’ ans that was about it.”

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Posted 3 years ago

“I have give a four star rating despite the fact that their website is inaccurate and they do charge a call out fee. Something I pointed out 24hours ago and has not been corrected. In addition the plumber arrived a day late. However the four star rating was for the plumber who when he arrived was polite, efficient and professional and was able to deal with my plumbing problem quickly.”

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Posted 4 years ago

“Very good. Staff very helpful and explain in full on leaving what they have done or any actions taken. We have used on a number of occasions and always find them very friendly”

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Posted 4 years ago

“Village Heating we’re extremely professional from the initial call and work carried out the following day. The follow up pictures and recommendations were speedily sent to me after the job was completed. A friendly and reliable service.”

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Posted 4 years ago

“I was pleased that VHL was able to notify me of the engineers likely time arrival. He was very thorough and though the blockage was more substantial than at first thought sufficient attention and care was given to reducing what a follow inspection would entail. A very friendly and intelligent approach. Iain, Ealing”

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Posted 5 years ago

“Very helpful and pleasant sorting out an appointment for the same day. Payment in advance is not ideal but the engineer was on time and fixed the issue within the hour. Also helped with a couple of other questions / issues that were not on the original request.”

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Posted 5 years ago

“The plumber turned up on time fixed the problem. And was helpful and friendly.”

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Posted 6 years ago

“I would recommend Village Heating Company in emergency as I'very got an issue with my heating system a few days ago, and I've made an appointment ,they took the payment in advance, the engineer was late, but fortunately he fixed my boiler. He apologised for being late. Thanks .”

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Posted 7 years ago

“The Plumbing done for us last year was a success. Have already recommended to 2 friends. Hope you can send the same person again. Telephone service in Harrow could be helpful. Thanks”

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Posted 7 years ago

Thank you for your Review we really appreciate your feedback and look forward to doing work in the future for you Regards, Shazia Village Heating Customer Service Team

Posted 7 years ago

“I have used VHL on at least five occasions in the last 12 months. Their work has been excellent on the first four occasions, but on the last occasion when a kitchen tap was replaced, their plumber did not secure the new tap firmly onto the sink. Whilst there is no problem with its operation, it simply turns slightly to left or right when the hot or cold tap is turned on. I will need to get them back to fix it.”

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Posted 7 years ago

Thank you for your Review we really appreciate your feedback and look forward to doing work in the future for you Regards, Shazia Village Heating Customer Service Team

Posted 7 years ago

“It was our free annual service as part of the new boiler installation. However, It would have helped if the engineer or somebody from the team could have offered to have further service package.”

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Posted 7 years ago

“prompt, reliable, corporate, expensive, abrupt”

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Posted 7 years ago

Thank you for your review, we really appreciate your feedback, sorry to hear about the price issue, We have now improved our service based on your review by introducing a price match promise, so hopefully the next price we give you we can be much more competitve and save you money. Regards, Daniel Village Heating Customer Service Team

Posted 7 years ago

“Good service from VHL. Had one of their boilers since 2009, get a yearly service through Homeserve insurance - which is expensive when you don't need it. Problem this weekend, noticed it Friday morning, no heating, hot water. Called them five o'clock Friday eve, engineer booked for Saturday. Called me at 08:45 to say he'd be with me between 11am/2pm. Showed up at 12:15, worked on the boiler, diagnosed the fault, gave good advice, was clean, polite and professional. First time this boiler has given me any cause for thought, so no complaints from me.”

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Posted 7 years ago

“Good Service, recommended”

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Posted 7 years ago

“We have used Village Heating on numerous occasions now, most recently to fix a boiler and to replace a radiator. Always able to attend promptly, come prepared and stay till the problem is fixed. Boiler was replaced the same day it was identified that it needed replacing. Staff always been experienced and friendly. Very good value”

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Posted 8 years ago

Village Heating Limited is rated 3.7 based on 372 reviews