Village Heating Limited Reviews

3.7 Rating 373 Reviews
17 %
of reviewers recommend Village Heating Limited
3.7
Based on 373 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Village Heating Limited Reviews
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Phone:

0208 102 9898

Location:

333 High Road,
Harrow Weald,
London
London Borough of Harrow
HA3 5EQ

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Anonymous
Anonymous  // 01/01/2019
I had a great experience, spoke to Mahamed who initially took my enquiry and scheduled an engineer out to our property. The attending engineer was very pleasant and wore shoe covers before he came in, i have had other tradesmen attend our property and none of them wore shoe covers! The issue was fixed so very happy, thank you, will recommend.
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Posted 4 days ago
Ahmed come today to fix my frontroom radiator and he was very good and polit man he was working late too my apportionment was 3 till 6 but come after 7 but so happy working now thanks
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Posted 2 months ago
This engineer William Dawood is amazing I had my new boiler that was having all the time some issue but the first time he came for the check up of gas and electricity since then I never had any problem with it again today he just came again for another check up, I just want to use this opportunity to thank the company for this amazing man he has a lot of experience and he really know what he's doing. 233 Wordsworth way West Drayton Ramyne Olosinmo
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Posted 3 months ago
Great service. Darren went the extra mile. Mich appreciated
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Posted 2 years ago
I would like to say a big thank you to Jas and Chris from VHL. I contacted the company to fix my broken taps (in the kitchen and bathroom) and Jas, from the VHL Team, booked a lovely engineer for me. Jas was very helpful, professional and efficient, very committed to finding me an engineer to come fix them, he has amazing communication skills. The engineer, Chris M, came and did a great job, he was very experienced, polite and friendly. He replaced my taps for new beautiful taps. I highly recommend them!
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Posted 2 years ago
Engineer was very good and helpful.
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Posted 2 years ago
I had a replacement boiler installed, as my old one of 20+ years, covered by British Gas, had broken down. British Gas were unable to attend for 4 weeks (even to look at the problem!), despite me having a service contract with them! I could not wait that long for water and heating, so I telephoned VHL on the morning of the breakdown, and within 3 working days a new boiler was up and running. The whole experience with VHL was fast and efficient, and well priced too. The engineer was polite, friendly and did an excellent job, giving lots of useful advice, and leaving the area clean and tidy. Also, the engineer's assistant, and the original engineer who attended and quoted for the boiler, were also of the highest standard. The customer service personnel were polite and helpful, and the email system used to manage the booking was really useful. I have since decided to take out a service contract with VHL for all my heating and plumbing system, which was less than half the price that British Gas were charging me.
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Posted 2 years ago
Had a boiler service done Got report back the same day. Engineer came early, was very friendly and helpful, and the booking was made for the next day after I called.
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Posted 3 years ago
We had an excellent experience with VHL. I am most grateful to Bianca at the front desk who was the best customer service experience I have had from any company, anywhere. And special thanks to Stillyan the gas engineer who fixed the problem with our underfloor heating. Highly experienced, professional and a lovely man. We highly recommend him. Thanks for restoring my faith in this industry!
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Posted 3 years ago
I had a new boiler fitted. The original appointment for the engineer to attend and give quote was delayed by a day. Having said this the installation went very well and it seems like it was a well done job. I am pleased we chose VH.
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Posted 3 years ago
I was told that someone would replace my old radiator on Thursday between 8-11am and they arrived at 10.30am and cleaned up afterwards. Very impressed.
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Posted 3 years ago
Needed a new boiler, they sent an engineer to see what would work best for me. Got a new boiler and had it installed by a qualified person. No messing about, got job done first time.
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Posted 3 years ago
I needed a gas and electrical safety check carried out. This was booked on line and carried out promptly. Very good service.
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Posted 3 years ago
VHL supplied us with Gas Safety Certificates - they were quick to attend and very professional.
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Posted 3 years ago
I would like to tell you that engineer Matthew was excellent and very helpful , would be very happy to have him do work for me in the future Regard Dawn Hambelton
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Posted 3 years ago
Very professional from start to the end and the engineer was an expert in his field. Explained every step of the task he was carrying out.
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Posted 3 years ago
Great service will use again, sent Engineers DBS prior to arrival
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Posted 3 years ago
Kept you informed of their timed arrival, sent engineers qualification prior to arrival and emailed report once the service was completed
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Posted 3 years ago
Excellent response and service. Could not fault the promptness, communication or thoroughness of service. Definitely recommend.
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Posted 3 years ago
Professional, friendly and extremely helpful!
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Posted 3 years ago
Village Heating Limited is rated 3.7 based on 373 reviews