Village Heating Limited Reviews

Name: Village Heating Limited
Address: 333 High Road, Harrow Weald, London, London Borough of Harrow
Rating: 3.67

3.7 Rating 384 Reviews

18 %

of reviewers recommend Village Heating Limited

Company Reviews

Metrics

Info

3.7

Based on 384 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5

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Phone:

0208 102 9898

Location:

333 High Road,
Harrow Weald,
London
London Borough of Harrow
HA3 5EQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an engineer turn up yesterday 5 minutes and he was gone. Problem still not resolved. Made a call and our normal engineer turned up today 5 star service Gurjit great job”

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Posted 1 week ago

“Had boiler installed, excellent service. 😊”

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Posted 1 week ago

“100 percent 5 star. Friendly polite engineer arrived as booked on time and efficiently undertook tricky boiler installation in my slightly shoddy kitchen, then fully cleaned up all in one morning, he supplied his phone number in case I have any questions about operation, but boiler is fully functional. Telephone customer service with the delightfully voiced Aeva was exceptional. I am very pleased.”

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Posted 2 weeks ago

“Thanks to the last wonderful engineer Fadi I got my hot water 💧 working. I'm so grateful that even though wrong parts were ordered they got the job done as fast as possible in the end and I am happy with the service ☺️.”

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Posted 3 weeks ago

“Thank you very much to Irfan for your excellent work in resolving the issue with our Boiler. For many years I kept reporting the boiler informing Hyde that there is a leak as the water pressure kept going down. I had many engineers attend and could not resolve the problem. Irfan attend my property last week and straight away identified the leak. He then booked another appointment and fixed the problem. He was very respectful in my property, by using shoe bags when asked. He went above and beyond. The Magnetic filter was filthy! In all the 15 years I have lived in this property, it has never been cleaned. Thank you very much Irfan. You are a true example of a person committed to providing good customer service and ensure that your work is completed to a high standard. You are an asset to VHL.”

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Posted 3 months ago

“Dear Village Heating, I am writing to you on the exemplary excellent works your employee ‘Callum’ who worked so hard on restoring my gas to the point he went above and beyond at my home today. He is a credit to your organization. Amazing work. Thank you Village Heating and of course Callum. I would most definitely recommend your organization going forward and I’m facilities industry. Many thanks Amanda-Mary Breen”

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Posted 5 months ago

“VHL Engineer came to to check boiler was amazing and even helped us find a leak that he went out of his way amazing thank you”

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Posted 5 months ago

“I needed my timer clock reset from winter to summer as my heating and water always stopped working in a cold winter days. Engineer Mr Shane Welch came and sorted it all out for me. He went out of his way to make sure my heating and hot water are working in a winter. Thank you so much mr Shane Welsh 👏👏👏”

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Posted 5 months ago

“Amazing service problem fixed the work man that come was great at his job and very helpful. With having disabled son with breath issues he made sure we had our heating issue resolved the same day highly recommend this company and the work man irfan kapasi. Thank you so much”

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Posted 1 year ago

“I had a great experience, spoke to Mahamed who initially took my enquiry and scheduled an engineer out to our property. The attending engineer was very pleasant and wore shoe covers before he came in, i have had other tradesmen attend our property and none of them wore shoe covers! The issue was fixed so very happy, thank you, will recommend.”

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Posted 1 year ago

“Ahmed come today to fix my frontroom radiator and he was very good and polit man he was working late too my apportionment was 3 till 6 but come after 7 but so happy working now thanks”

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Posted 1 year ago

“This engineer William Dawood is amazing I had my new boiler that was having all the time some issue but the first time he came for the check up of gas and electricity since then I never had any problem with it again today he just came again for another check up, I just want to use this opportunity to thank the company for this amazing man he has a lot of experience and he really know what he's doing. 233 Wordsworth way West Drayton Ramyne Olosinmo”

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Posted 1 year ago

“Great service. Darren went the extra mile. Mich appreciated”

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Posted 3 years ago

“I would like to say a big thank you to Jas and Chris from VHL. I contacted the company to fix my broken taps (in the kitchen and bathroom) and Jas, from the VHL Team, booked a lovely engineer for me. Jas was very helpful, professional and efficient, very committed to finding me an engineer to come fix them, he has amazing communication skills. The engineer, Chris M, came and did a great job, he was very experienced, polite and friendly. He replaced my taps for new beautiful taps. I highly recommend them!”

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Posted 3 years ago

“Engineer was very good and helpful.”

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Posted 3 years ago

“I had a replacement boiler installed, as my old one of 20+ years, covered by British Gas, had broken down. British Gas were unable to attend for 4 weeks (even to look at the problem!), despite me having a service contract with them! I could not wait that long for water and heating, so I telephoned VHL on the morning of the breakdown, and within 3 working days a new boiler was up and running. The whole experience with VHL was fast and efficient, and well priced too. The engineer was polite, friendly and did an excellent job, giving lots of useful advice, and leaving the area clean and tidy. Also, the engineer's assistant, and the original engineer who attended and quoted for the boiler, were also of the highest standard. The customer service personnel were polite and helpful, and the email system used to manage the booking was really useful. I have since decided to take out a service contract with VHL for all my heating and plumbing system, which was less than half the price that British Gas were charging me.”

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Posted 4 years ago

“Had a boiler service done Got report back the same day. Engineer came early, was very friendly and helpful, and the booking was made for the next day after I called.”

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Posted 4 years ago

“We had an excellent experience with VHL. I am most grateful to Bianca at the front desk who was the best customer service experience I have had from any company, anywhere. And special thanks to Stillyan the gas engineer who fixed the problem with our underfloor heating. Highly experienced, professional and a lovely man. We highly recommend him. Thanks for restoring my faith in this industry!”

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Posted 4 years ago

“I had a new boiler fitted. The original appointment for the engineer to attend and give quote was delayed by a day. Having said this the installation went very well and it seems like it was a well done job. I am pleased we chose VH.”

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Posted 4 years ago

“I was told that someone would replace my old radiator on Thursday between 8-11am and they arrived at 10.30am and cleaned up afterwards. Very impressed.”

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Posted 4 years ago

Village Heating Limited is rated 3.7 based on 384 reviews