VHL MECHANICAL Reviews

Name: VHL MECHANICAL
Address: 333 High Road, Harrow Weald, London, London Borough of Harrow
Rating: 4.28

4.3 Rating 743 Reviews

82 %

of reviewers recommend VHL MECHANICAL

Company Reviews

Metrics

Info

4.3

Based on 743 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0208 102 9898

Location:

333 High Road,
Harrow Weald,
London
London Borough of Harrow
HA3 5EQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service from Raj from Viilage Heating to fit our boiler. Very professional, polite and informative.”

Helpful Report

Posted 5 months ago

Hi Alan, Thank you for your kind review. We’re pleased to hear Raj provided a professional, polite, and informative service while fitting your boiler. We’ll be sure to pass this on to him. Kind regards, VHL Mechanical

Posted 5 months ago

“Nathan was really friendly and explained everything really clearly - thank you so much! We will definitely like to use him again if needed.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your lovely feedback. We’re glad Nathan took the time to explain everything clearly and that you’d be happy to use our services again. Kind regards, VHL Mechanical

Posted 5 months ago

“Your engineer Gurjit came to fit part on my boiler he was vary polite,perfessioal and efficient, need more like him”

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Posted 5 months ago

Hi Nick, Thank you for your review. We’re pleased to hear Gurjit was polite, professional, and efficient. Your comments mean a lot and we’ll be sure to share them with him. Kind regards, VHL Mechanical

Posted 5 months ago

“Very helpful always sorting my boiler out Gurjit always saving the day only one that comes to help out and fixes my issue they have not replaced my boiler for a new one but gurjit always solves the problem”

Helpful Report

Posted 5 months ago

Hi, Thank you for taking the time to share your experience. We’re glad Gurjit has been able to consistently help and resolve the issues for you. Your appreciation will be passed on to him. Kind regards, VHL Mechanical

Posted 5 months ago

“Gurjit happy guy. Good worker. I again come to visit my new home. God bless you.”

Helpful Report

Posted 5 months ago

Hi Sanjaya, Thank you for your kind words. We’re very pleased to hear Gurjit did a good job and we’ll be sure to pass this on to him. Kind regards, VHL Mechanical

Posted 5 months ago

“Very happy with the service. Sohail arrived on time, was extremely professional, and carried out the work efficiently. Everything was explained clearly. Would definitely recommend.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your review. We’re pleased to hear Sohail arrived on time, worked efficiently, and explained everything clearly. Your recommendation is greatly appreciated. Kind regards, VHL Mechanical

Posted 5 months ago

“Nico did excellent job!! Is was hard working man! He installed my new boiler . I was very pleased”

Helpful Report

Posted 5 months ago

Hi Maria, Thank you for your kind feedback. We’re delighted to hear Nico did an excellent job installing your new boiler and that you were very pleased with the work. Kind regards, VHL Mechanical

Posted 5 months ago

“Nico did excellent job!! Is was hard working man! He installed my new boiler . I was very pleased”

Helpful Report

Posted 5 months ago

Hi Maria, Thank you again for your review. We really appreciate you taking the time to share your positive experience with Nico. Kind regards, VHL Mechanical

Posted 5 months ago

“Abdul Guhiyns came out to fix the boiler and thermostat issue that I’ve been experiencing for about a week. He executed the work wonderfully whilst assuring me not to worry much. He also cleared out where he has worked which is a first. Very impressed with his professionalism.”

Helpful Report

Posted 6 months ago

Hi, Thank you for your detailed feedback! We’re delighted Abdul could resolve the boiler and thermostat issues professionally while making you feel reassured throughout the process. It’s great to hear his workmanship and cleanliness stood out to you. — VHL Mechanical

Posted 2 months ago

“Gurjit was a very good man, he was a hard working man and fixed my boiler, he fixed the problem straight away. The other guy, Wai Hong, did not fix it and this man, Gurjit, fixed the hot water. Thank you.”

Helpful Report

Posted 6 months ago

Hi Naima, Thank you for your feedback! We’re delighted Gurjit was able to resolve the issue quickly and restore your hot water. We really appreciate your kind words about his hard work and professionalism. — VHL Mechanical

Posted 2 months ago

“Raj carried out the installation very efficiently and effectively without any disturbance caused. I was very pleased.”

Helpful Report

Posted 6 months ago

Hi, Thank you for your feedback! We’re delighted Raj carried out the installation efficiently and with minimal disruption. It’s great to hear you were pleased with the service provided. — VHL Mechanical

Posted 2 months ago

“Abdul done a very good job”

Helpful Report

Posted 6 months ago

Hi, Thank you for your feedback. We’re pleased to hear Abdul did a very good job and we’ll be sure to pass this on to him. Kind regards, VHL Mechanical

Posted 5 months ago

“Abdul was very professional, arrived ontime and respected my property. He talked me through everything he was doing and all the possibilities that could be causing the problem. He eliminated all until the cause of the problem was apparent. Abdul fixed the problem with ease and precision. Well done Abdul!”

Helpful Report

Posted 6 months ago

Hi Debz, Thank you for your kind feedback. We’re really pleased to hear that Abdul was professional, thorough, and took the time to explain each step clearly. His methodical approach and attention to detail are exactly what we expect from our engineers, and your comments have been shared with him. Kind regards, VHL Mechanical

Posted 5 months ago

“I want to thank you for sending such a wonderful and professional young man to carry out this work today. Regardless of all if the was an unexpected additional job to carry out Nico ensured he stayed and resolved any & every problem, In a more than professional way. I also want to point out that he was the guest employee to completely clean up after himself after him & ensure my home was left how he found it! I am very happy with the outcome today. I am very satisfied now I have a working boiler that I know go a to use and ensure if at anytime I am at risk I know how to safely dismantle”

Helpful Report

Posted 6 months ago

Hi Charlotte, Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear that our engineer carried out the work with care, professionalism, and patience, even when additional issues arose. It’s especially important to us that you felt informed, safe, and confident using your boiler going forward. Your feedback has been shared with the team. Kind regards, VHL Mechanical

Posted 5 months ago

“Gurjit was very efficient polite and effective. Sorted out an issue we have had problems with for months in mere minutes. He knew how to resolve a problem that several other plumbers/gas engineers were unable to fix.”

Helpful Report

Posted 6 months ago

Hi, Thank you for your feedback. We’re pleased to hear that Gurjit was able to resolve an issue that had been ongoing for some time. His efficiency and problem-solving skills are highly valued, and your comments have been passed on to him. Kind regards, VHL Mechanical

Posted 5 months ago

“I spoke to a lovely gentleman named Kush on the phone who walked me through how to reset my boiler and top up my pressure to avoid wasting an engineer visit. I would like to extend my gratitude to the wonderful man for his assistance and trying to help me and not just turn me away.”

Helpful Report

Posted 6 months ago

Hi, Thank you for your kind words. We’re glad Kush was able to help you over the phone and save you the inconvenience of an engineer visit. Providing clear guidance and support when it’s safe to do so is something we take pride in, and your feedback has been shared with him. Kind regards, VHL Mechanical

Posted 5 months ago

“Luca was extremely good and helpful when fixing the issues in our heating system. First time using VHL and would definitely use them again. Luca left a good impression and standard for the company.”

Helpful Report

Posted 6 months ago

Hi, Thank you for your kind feedback. We’re really pleased to hear that Luca made such a positive first impression and resolved the issue effectively. Your comments have been shared with him and reflect the standards we aim to uphold across the company. Kind regards, VHL Mechanical

Posted 5 months ago

“I had abdul attend my propertyfor no heating and hot water He arrived and fixed the issue low pressure, he showed me how to Top it up for the future thankyou Abdul a job well done”

Helpful Report

Posted 6 months ago

Hi Mrs Hirch, Thank you for taking the time to leave a review. We’re glad Abdul was able to restore your heating and hot water and take the time to explain how to top up the system for the future. Your feedback has been passed on and is very much appreciated. Kind regards, VHL Mechanical

Posted 5 months ago

“Rachel helped us so much she went above and beyond and called me on a Saturday to let me know my parts were not available, she told me she would call me back on Monday morning to which I thought this was only words and would not happen but my phone went off at 9am and low and behold it was Rachel with an appointment for Wednesday, I am a.very happy Hyde customer , thank you Rachel heating is back working !!! Great company that stick to their word , well thank you Rachel for keeping yours.”

Helpful Report

Posted 6 months ago

Hi Mrs Nkonde, Thank you for taking the time to share such kind feedback. We’re really pleased to hear that Rachel was able to keep you informed and supported throughout, even outside of normal hours. Clear communication and follow-through are important to us, and your comments have been shared with her and the team. Kind regards, VHL Mechanical

Posted 5 months ago

“work at a housing association that Village Heating look after. I work on daily bases with Rachel from Village Heating. She is hands on and very helpful advising me on boiler issues and is always ready to help. She has helped me on numerous occations to solve the issues our tenants are having. She is a manager that will be happy to speak with services and tenants and has done so many times and resolved many issues. She is a people person manager and her team is great.We are lucky to work with her. It is a pleasure to work with her and everyone in Village Heating. Great company!!”

Helpful Report

Posted 6 months ago

Hi Marie, Thank you very much for your thoughtful review. We truly value our partnership with housing associations and are pleased to hear that Rachel’s hands-on approach and commitment continue to support both services and tenants effectively. Your feedback means a great deal and has been shared with her and the wider team. Kind regards, VHL Mechanical

Posted 5 months ago

VHL MECHANICAL is rated 4.3 based on 743 reviews