Village Heating Limited Reviews

Name: Village Heating Limited
Address: 333 High Road, Harrow Weald, London, London Borough of Harrow
Rating: 3.72

3.7 Rating 405 Reviews

22 %

of reviewers recommend Village Heating Limited

Company Reviews

Metrics

Info

3.7

Based on 405 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

Visit Website

Phone:

0208 102 9898

Location:

333 High Road,
Harrow Weald,
London
London Borough of Harrow
HA3 5EQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plumber turned up on time fixed the problem. And was helpful and friendly.”

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Posted 8 years ago

“Booked a service but they guy never turned up. Called the day before to confirm and gave them my contact number. They apparently tied to call me (on my old number) and left a message that they had to cancel.”

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Posted 8 years ago

“Booked an appointment to replace a pump. Had to pay £180 for an estimate. Jason/ Daniel never turned up, never called. Have asked for refund but not got so far. Avoid”

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Posted 8 years ago

“We are very pleased to have this engineer called Matthew he is very professional and polite and he fixed our boiler properly .Big thanks!”

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Posted 8 years ago

“"Oz, the plumbing engineer was prompt, polite and efficient. Explained the fault and fixed it"”

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Posted 8 years ago

“Oz from village heating carried out an excellent service,very happy with the work, would be more than happy to recommend to friends and family”

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Posted 8 years ago

“We had an electrical fire and were so lucky to get Tyrese. He was xperienced, smart and professional in dealing with the situation and getting us lighting back. He even cleaned the burn area which smelled bad! Highly recommended!”

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Posted 8 years ago

“After having so many issues with the previous engineer we had a great experience with Tyrese who has helped us and done all the work in a short time.”

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Posted 8 years ago

“Paid in full, but currently have a half-finished installation, with no hot water 3+ days and counting. An engineer has not turned up for the second day running to complete the job and they expect me to wait until next week. They never call back or proactively manage your case - management are always unavailable/in a meeting. You have to manage them. Worst customer experience and currently no committed resolution.”

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Posted 8 years ago

“They spent 5hrs trying to unblock and fix the toilet at my empty(just purchased) home. They couldn't unblock it but still charged me £540 and left a wet/dry vac full of Human faeces outside my front door which I was told I have to get rid of!!! Don't ever use Village Heating!”

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Posted 8 years ago

“Amit was very helpful! I would defiantly come back”

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Posted 8 years ago

“A simple electrical floor heating job is a continuing hassle. Twice a tradesman was booked to arrive & twice an hour or more after they were meant to arrive I received a phone call to say the parts hadn't arrived so I'd have to reschedule. I had to empty the room (not a small job) then put it all back & reschedule to flooring company that was coming to cover the work. Work still not done 3 weeks later TOTALLY UNRELIABLE, UNHELPFUL & very dim management”

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Posted 8 years ago

“FRAUDSTERS, charged £109 for a boiler service, their lazy engineer didnt do the service as he was too lazy to park 2 mins away where there was free parking so left. Only 50% refund offered - disgusting - don't use!”

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Posted 8 years ago

“Very bad services. cowboys.. never respond to your emails or calls after making a complaint. i would recommend every one to aviod them”

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Posted 8 years ago

“Exceptionally pleased with this company, they fixed my boiler within a day of me calling. Staff are polite, would gladly use them again.”

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Posted 8 years ago

“Very crap service. My 6 year old son told the engineer what was wrong with the boiler My wife accidently unplugged the boiler it took the engineer 3 hours to work out what was wrong”

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Posted 8 years ago

“My toilet needed to be fixed. The plumber which came out was very helpful, their service cannot be faulted.”

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Posted 8 years ago

“Very happy with the service which Village Heating have provided. I called up today in distress as my mothers boiler had broke down. They offered me a great price, and sent an engineer to fix my boiler the same day. I would highly recommend this company as they are very professional and the prices are great, in comparison to British Gas”

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Posted 8 years ago

“This company is a SCAM "STAY AWAY". WHY? Review date: 24/02/2017 1. As a new customer they claim to give a discount price from £100 to £80. but in reality its without VAT so they end up charging £96 2. They claim its not a callout and infact say if the boiler is repairable thats all included. BUT when the boiler repairer comes and inspects they add "extra" repair charges and leave within half an hour saying they have to report it to company and they will send details. As you have already paid upfront you have no option but to wait for their additional quote which can go upto £700 (Please stay away from these scammers) [i consulted another company they got it fixed at £70, no callout charge. 3. The boiler repairer was very rude does not talk in english and if you ask them questions they tend to get irritated.”

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Posted 8 years ago

“First off - DO NOT TRUST THESE PEOPLE - they are incompetent to the point of being dangerous. They lie, they are clueless. It took me 4 weeks to try and get my boiler fixed and after all that I had to get British Gas in to get it sorted. You have been warned...”

Helpful Report

Posted 8 years ago

Village Heating Limited is rated 3.7 based on 405 reviews