VHL MECHANICAL Reviews

Name: VHL MECHANICAL
Address: 333 High Road, Harrow Weald, London, London Borough of Harrow
Rating: 4.35

4.4 Rating 835 Reviews

83 %

of reviewers recommend VHL MECHANICAL

Company Reviews

Metrics

Info

4.4

Based on 835 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0208 102 9898

Location:

333 High Road,
Harrow Weald,
London
London Borough of Harrow
HA3 5EQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great work, efficient and chatty”

Helpful Report

Posted 3 months ago

Hi Natalie, Thank you for your feedback! We’re delighted to hear you were happy with the service and found our engineer both efficient and friendly. — VHL Mechanical

Posted 2 months ago

“Niko was very good, he completely removed the old boiler and replaced it with a brand new modern one. He was very kind and respectful throughout the day, he explained to us how the new one works and showed us how to resolve any common problems ourselves such as leaks and pressure issues. Excellent customer service!”

Helpful Report

Posted 3 months ago

Hi, Thank you for your fantastic feedback! We’re thrilled Nico provided such professional service and took the time to explain how your new boiler works. It’s great to hear you felt informed and supported throughout the installation. — VHL Mechanical

Posted 2 months ago

“Charlie is very professional. He found the problem very quickly, so the resident could sleep comfortably in a cool room tonight.”

Helpful Report

Posted 3 months ago

Hi Monica, Thank you for your kind words! We’re delighted Charlie was able to identify the issue quickly and ensure the resident was comfortable again. We really appreciate your feedback. — VHL Mechanical

Posted 2 months ago

“Nico was amazing,arrived on time, very polite and respectful one of the nicest young men I have ever met.”

Helpful Report

Posted 3 months ago

Posted 2 months ago

“I’ve been visited twice by one of your engineers named Idris, who has been extremely helpful with advice regarding the situation I had with my gas supply. Timing has been impeccable and overall a well pleasant gentleman with an attitude of more than happy to help. Many thanks again for your fanatic service!!”

Helpful Report

Posted 3 months ago

Hi Jordan, Thank you for taking the time to share your experience. We’re delighted to hear Idris was able to provide helpful advice and support during both visits. It’s great to know his professionalism, reliability, and willingness to help made such a positive impression. We’ll be sure to pass your kind words on to Idris. Thank you again for your feedback and for choosing VHL. — VHL Mechanical

Posted 2 months ago

“Gary was polite & did a great job”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re delighted Steve was able to help and that you were so pleased with the results. — VHL Mechanical

Posted 2 months ago

“Steve, Very nice man, kept everything clean and tidy.”

Helpful Report

Posted 3 months ago

Hi Susan, Thank you for your kind words! We’re pleased to hear Steve provided such friendly service and left everything clean and tidy. — VHL Mechanical

Posted 2 months ago

“Steve cleaned my hard to reach mag cleaner could not be happier”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re delighted Steve was able to help and that you were so pleased with the results. — VHL Mechanical

Posted 2 months ago

“ps call vhl heat on monday afternoon see come with my parts for my boiler ps lady on the did say good afternoon to ps wait look for her to get back ps no phone at this com went back to do this had phone up about this ps have a fatter that not very ill ps live in south london have go ps here you team in my flat to sore this out ps was told come on wed mooring hope ok”

Helpful Report

Posted 3 months ago

Hi Martin, Thank you for your feedback. We’re sorry to hear about the difficulties you’ve experienced and apologise for any inconvenience or frustration caused whilst trying to resolve the issue with your boiler. We are pleased that the issue has now been attended to and that our engineer arrived at the booked appointment time to carry out the work. We also appreciate your patience whilst we worked through this matter. We’re sorry if you felt communication was unclear during your calls with us. Providing a professional, supportive, and inclusive service is very important to VHL, and we always aim to keep our customers fully informed throughout the process. Please could you contact our office directly with your full address, contact number, and any job reference details, and ask to speak with the Service Manager so we can ensure your concerns are fully reviewed and promptly resolved. — VHL Mechanical

Posted 3 months ago

“Franco did a great job”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re pleased to hear Franco did a great job and provided a positive experience. — VHL Mechanical

Posted 2 months ago

“Gary was amazing, extremely polite and courteous. He knew exactly what the problem was and fixed it immediately. A professional and a credit to the company thanks so much Peter”

Helpful Report

Posted 3 months ago

Hi Peter, Thank you for your fantastic feedback! We’re delighted Gary was able to quickly identify and resolve the issue while providing such polite and professional service. We’ll be sure to pass on your kind words. — VHL Mechanical

Posted 2 months ago

“Thank you so much Gurjit for fixing my boiler. I have had the best experience with you as you took your time to understand the problem and patiently look around the house to find out where the switch was hidden for the heating. I really appreciated you teaching me how to use my thermostat to control the temperature. You are an angel sent as I haven’t had hot water and gas for 1 months. Please book Gurjit and you issues will be solved.”

Helpful Report

Posted 3 months ago

Hi Christivie, Thank you for taking the time to leave such a wonderful review. We’re delighted Gurjit was able to restore your heating and hot water and take the time to explain everything clearly. Providing support and reassurance is just as important as fixing the issue, and we’re pleased he made such a positive difference. — VHL Mechanical

Posted 2 months ago

“Gurjit from village heating was brilliant and helped us out!”

Helpful Report

Posted 3 months ago

Hi Hibo, Thank you for your feedback! We’re delighted to hear Gurjit was able to help and provide a brilliant service. We really appreciate your kind words. — VHL Mechanical

Posted 2 months ago

“Franco visited our house today. His service was absolutly fantastic. He called before attending, was very informative, and friendly. This has been the best gas safe check we have experienced. Thank you very much Franco. Hopefully we get you again.”

Helpful Report

Posted 3 months ago

Hi Laura, Thank you for your wonderful feedback! We’re delighted Franco provided such informative, friendly, and professional service. It’s fantastic to hear this was the best gas safety check you’ve experienced, and we’ll be sure to pass your kind words on to him. — VHL Mechanical

Posted 2 months ago

“Franco did excellent work and very polite.”

Helpful Report

Posted 3 months ago

Hi Anthony, Thank you for your feedback! We’re pleased to hear Franco carried out the work to a high standard and provided such polite and professional service. — VHL Mechanical

Posted 2 months ago

“He doing his job properly on time”

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Posted 3 months ago

Hi Efrem, Thank you for your feedback! We’re pleased to hear the work was carried out professionally and on time. We appreciate your kind review. — VHL Mechanical

Posted 2 months ago

“Fantastic guy very friendly fab job”

Helpful Report

Posted 3 months ago

Hi Lucy, Thank you for your kind words! We’re pleased to hear you were happy with the service and found our engineer friendly and helpful. — VHL Mechanical

Posted 2 months ago

“Very good customer service very professional”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re delighted to hear you received professional service and excellent customer care. We really appreciate your kind words. — VHL Mechanical

Posted 2 months ago

“Franco 10/10 service, great guy”

Helpful Report

Posted 3 months ago

Hi Nadine, Thank you for your kind words! We’re delighted to hear Franco provided a 10/10 service and made such a positive impression. — VHL Mechanical

Posted 2 months ago

“Gary was very helpful got the job done quickly”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re pleased to hear Gary was helpful and able to get the job completed quickly for you. — VHL Mechanical

Posted 2 months ago

VHL MECHANICAL is rated 4.4 based on 835 reviews