Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 977 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 977 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

Guest

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service great item”

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Posted 1 year ago

“Love my wet dry jacket. Great quality”

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Posted 1 year ago

“Perfect I love it.”

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Posted 1 year ago

“Great service. Thank you to all in the team👍”

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Posted 1 year ago

“as advertised, very pleased - thank you”

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Posted 1 year ago

“Easy ordering and fast delivery”

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Posted 1 year ago

“Amazing product and very quick delivery I love it”

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Posted 1 year ago

“Great service and good price.”

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Posted 1 year ago

“Item delivered promptly- exactly as described- well packaged and fits well. Highly recommended!”

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Posted 1 year ago

“Pleased with items arrived in good condition and packed well”

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Posted 1 year ago

“The order process was really simple. The goods Saxx Underwear DropTemp Cool Mesh Men's Boxer Shorts arrived really quickly and are absolutely perfect for my needs as I will be travelling for several months and they are both cool and very quick to dry. Thank you”

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Posted 1 year ago

“Very prompt delivery. Well packaged parcel. Product exactly as described. Would definitely recommend”

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Posted 1 year ago

“Awful experience and will never ever use again!! Wrong item and wrong size sent! Very tardy and disappointing response.”

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Posted 1 year ago

Hi Ben. Thanks for your review and apologies that you received the wrong item. Having looked through the correspondence I can see that we offered a free return and full refund for the incorrect item so I'm not sure what else we could have done. You're welcome to reply to our last email if you still think there's more we can do for you. You're still welcome to return the item of course.

Posted 1 year ago

“Great product fast delivery”

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Posted 1 year ago

“Great product, great delivery and very prompt.”

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Posted 1 year ago

“Excellent service, very pleased with the havaianas.”

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Posted 1 year ago

“Really impressed with how quick my item came! Website was easy to use! Very happy customer and will be back to make more purchases”

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Posted 1 year ago

“Easy to use website, item ordered, received in the time quoted and as advertised at a competitive price.”

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Posted 1 year ago

“Bought vans camo rucsac.Prompt response with an early delivery.Would recommend”

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Posted 1 year ago

“Sent quickly , nice shoes , would recommend”

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Posted 1 year ago

Urban Surfer is rated 4.7 based on 977 reviews