Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.68

4.7 Rating 1,022 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

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“Excellent service. Great product with fast delivery. Thank you.”

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Posted 2 years ago

“I ordered 3 pairs of SAXX underwear which sadly didn’t arrive by the delivery date. I emailed US a couple of days later and eventually got a reply to say they were back in stock and would be dispatched. As I was away at the time I’m not sure whe. they arrived but they were waiting on my doorstep when I got home. I’m sure normally service would be excellent but I would have appreciated an email to say they would be later arriving.”

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Posted 2 years ago

“Good cap quickly delivered”

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Posted 2 years ago

“Great product and great service”

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Posted 2 years ago

“Bought as a present. Son loves them. Delay in delivery but when called delivery was sent abd received within 24 hrs”

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Posted 2 years ago

“I will definitely buy from Urban Surfer again. Prompt, efficient service, great price and goods arrived several days before the estimated delivery date. Very pleased.”

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Posted 2 years ago

“Good service and true fit ✌️”

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Posted 2 years ago

“Great service, Dickies tee shirt arrived the next day, very pleased with the item and service.”

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Posted 2 years ago

“Received my lovely fleece scarf quickly. Very happy with the product.”

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Posted 2 years ago

“Great price and fast delivery thank you Urban Surfer!”

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Posted 2 years ago

“delivery of my coat came before it was meant to which i’m more than happy about”

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Posted 2 years ago

“Still haven't received my sunglasses yet !! Still waiting !!!”

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Posted 2 years ago

Hi Steven. Sorry to hear that. I've checked our messages and can't see where you notified us of this. Unfortunately we're not able to offer assistance if we're not aware there's an issue. I have asked our customer services dept to get in touch to rectify it.

Posted 2 years ago

“Nice gear, fast delivery.”

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Posted 2 years ago

“Ordered an item, easy to use website, easily paid, arrived on time passed it to daughter for a present. Would use website again”

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Posted 2 years ago

“Excellent price, good quality & quick delivery”

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Posted 2 years ago

“Super efficient - super comfortable - super impressed - thank you”

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Posted 2 years ago

“Fantastic, really happy with the van socks. Great value. Thank you”

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Posted 2 years ago

“Great thank you arrived on time”

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Posted 2 years ago

“Really satisfied with my transaction. The price was unbeatable, delivered next day even though paid for regular 3-5 day delivery, perfectly packaged and in great condition.”

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Posted 2 years ago

“Excellent seller 👍”

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Posted 2 years ago

Urban Surfer is rated 4.7 based on 1,022 reviews