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Urban Surfer Reviews

4.7 Rating 977 Reviews
93 %
of reviewers recommend Urban Surfer
Company Reviews Product Reviews
2
 Metrics Info
4.7
Based on 977 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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Anonymous
Verified Buyer
“I will definitely buy from Urban Surfer again. Prompt, efficient service, great price and goods arrived several days before the estimated delivery date. Very pleased.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Good service and true fit āœŒļø”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great service, Dickies tee shirt arrived the next day, very pleased with the item and service.”
Helpful Report
Posted 1 year ago
Julie Williams
Verified Buyer
“Received my lovely fleece scarf quickly. Very happy with the product.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great price and fast delivery thank you Urban Surfer!”
Helpful Report
Posted 1 year ago
Riley Charlton
Verified Buyer
“delivery of my coat came before it was meant to which iā€™m more than happy about”
Helpful Report
Posted 1 year ago
Steven Patrick
Verified Buyer
“Still haven't received my sunglasses yet !! Still waiting !!!”
Helpful Report
Posted 1 year ago
Hi Steven. Sorry to hear that. I've checked our messages and can't see where you notified us of this. Unfortunately we're not able to offer assistance if we're not aware there's an issue. I have asked our customer services dept to get in touch to rectify it.
Posted 1 year ago
Jake Salmon
Verified Buyer
“Nice gear, fast delivery.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Ordered an item, easy to use website, easily paid, arrived on time passed it to daughter for a present. Would use website again”
Helpful Report
Posted 1 year ago
Susan Wade
Verified Buyer
“Excellent price, good quality & quick delivery”
Helpful Report
Posted 1 year ago
Deborah Webb
Verified Buyer
“Super efficient - super comfortable - super impressed - thank you”
Helpful Report
Posted 1 year ago
Deborah Healey
Verified Buyer
“Fantastic, really happy with the van socks. Great value. Thank you”
Helpful Report
Posted 1 year ago
Elizabeth Morrison
Verified Buyer
“Great thank you arrived on time”
Helpful Report
Posted 1 year ago
Evgenii Fedosov
Verified Buyer
“Really satisfied with my transaction. The price was unbeatable, delivered next day even though paid for regular 3-5 day delivery, perfectly packaged and in great condition.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent seller šŸ‘”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Easy to use website. Great choice, great prices. Pleased with slippers. Arrived quickly.”
Helpful Report
Posted 1 year ago
Gemma Restwell
Verified Buyer
“Easy transaction and my trainers were delivered quickly.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Quick and easy delivery. Good price and very happy with my purchase.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Quick delivery received exactly what ordered. Would use them again”
Helpful Report
Posted 1 year ago
Thomas MacPherson
Verified Buyer
“Prompt delivery of goods. Well packaged, the order was exactly as expected. Would readily order from Urban Surfer again.”
Helpful Report
Posted 1 year ago
Urban Surfer is rated 4.7 based on 977 reviews
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