Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 948 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 948 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, great product (Icebreaker, Merino Wool Baselayer) at a great price, which came in very good time too. I was even able to split the cost over 3 months by paying via Klarna. Extremely pleased with the whole process from website to delivery. Outstanding service.”

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Posted 10 months ago

Thanks for your lovely review Alan. We look forward to seeing you again soon.

Posted 10 months ago

“Fast delivery”

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Posted 1 year ago

“my first order came in no time , i was kept informed about dispatch and delivery, but mainly my purchase was amazing, been looking for a pair of shorts like this for ages and they didn't disappoint excellent fit ,stylish , and so comfortable, definitely ordering again, love this company and what it stands for.”

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Posted 1 year ago

“Ordered 1 baseball cap on the 22nd May and come the 1st of June I still have not received it. I also ordered a different item from America 10 mins after ordering the baseball cap and I received this 5 days after. Surely something should reach northern Ireland from England a lot fast than from America.”

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Posted 3 years ago

“Been asked to write a review about my order, sadly I can’t because I’ve not received my order.”

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Posted 3 years ago

Urban Surfer is rated 4.7 based on 948 reviews