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Urban Surfer Reviews

4.7 Rating 977 Reviews
93 %
of reviewers recommend Urban Surfer
Company Reviews Product Reviews
2
 Metrics Info
4.7
Based on 977 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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Stuart Skelsey
Verified Buyer
“No complaints. Item arrived promptly and as described”
Helpful Report
Posted 1 year ago
Jonathan Cotton
Verified Buyer
“I could not be happier with my new OSIRIS shoes. Urban Surfer delivered very quickly and had a range of products that were not available anywhere else. Will definitely purchase from them again 10/10.”
Urban Surfer 5 star review on 7th May 2023
Helpful Report
Posted 1 year ago
Rebecca Ayres
Verified Buyer
“Very easy website, had no issues. Fast delivery and it was free! Will buy from again. I ordered 2 separate orders in the same day and they packaged it all together which was brilliant!”
Helpful Report
Posted 2 years ago
Susan Parker
Verified Buyer
“I haven't yet received my goods the driver took photo of apparently leaving parcel on my doorstep. I've raised with urban surfers and Evri no one is wanting to take responsibility be aware”
Helpful Report
Posted 2 years ago
Kirby Christine
Verified Buyer
“i bought a colourful picnic blanket in recycled cotton which was £20. Beautiful colours, great value! I believe it arrived the next day and was so lovely I ordered another one straight away, using the 15% discount shown on my delivery note. I am using it as a throw on my bed. In the enclosed picture it is doubled over. I washed it at first at 30 degrees to see if the colours would run and they didn't. Unfortunately my photos did not upload, no idea why?”
Helpful Report
Posted 2 years ago
Nicholas Wilson
Verified Buyer
“Great product, all good 👍”
Helpful Report
Posted 2 years ago
Sandor Bereczki
Verified Buyer
“Brilliant stuff!”
Helpful Report
Posted 2 years ago
Colin Greenhill
Verified Buyer
“The service was great and delivery was spot on”
Helpful Report
Posted 2 years ago
Stochaj Slawomir
Verified Buyer
“Wszystko super :) polecam :)”
Helpful Report
Posted 2 years ago
James Gritz
Verified Buyer
“Great purchase very pleased”
Helpful Report
Posted 2 years ago
Sam Murfitt
Verified Buyer
“Fast delivery 😀”
Helpful Report
Posted 2 years ago
Funminiyi Gbotoso
Verified Buyer
“Very fast shipping. Very good prices.Great company”
Helpful Report
Posted 2 years ago
MR C F LONGMAN
Verified Buyer
“Good quality and fast delivery.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Had the item I was looking for at a good price. Prompt delivery. Happy with service.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Bought as a gift for my hubby. Great value.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“GREAT SERVICE AND VERY QUICKLY DELIVERED COULD NOT FAULT”
Helpful Report
Posted 2 years ago
David Galloway
Verified Buyer
“Great product great service thanks 😊 👍”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Yeah great service from the team, easy to place the order and it arrived very quickly. No issues at all. Would love to see though more sustainable packaging, especially given the company link to marine sustainability.”
Helpful Report
Posted 2 years ago
Gary Leach
Verified Buyer
“item exactly as described, arrived quickly”
Helpful Report
Posted 2 years ago
Pete Chapman
Verified Buyer
“Good timed delivery,trie to size quality clothes”
Helpful Report
Posted 2 years ago
Urban Surfer is rated 4.7 based on 977 reviews
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