Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 951 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 951 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

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Anonymous

Anonymous // 01/01/2019

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“Still haven't received my sunglasses yet !! Still waiting !!!”

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Posted 8 months ago

Hi Steven. Sorry to hear that. I've checked our messages and can't see where you notified us of this. Unfortunately we're not able to offer assistance if we're not aware there's an issue. I have asked our customer services dept to get in touch to rectify it.

Posted 8 months ago

“Nice gear, fast delivery.”

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Posted 8 months ago

“Ordered an item, easy to use website, easily paid, arrived on time passed it to daughter for a present. Would use website again”

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Posted 8 months ago

“Excellent price, good quality & quick delivery”

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Posted 8 months ago

“Super efficient - super comfortable - super impressed - thank you”

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Posted 9 months ago

“Fantastic, really happy with the van socks. Great value. Thank you”

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Posted 9 months ago

“Great thank you arrived on time”

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Posted 9 months ago

“Really satisfied with my transaction. The price was unbeatable, delivered next day even though paid for regular 3-5 day delivery, perfectly packaged and in great condition.”