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Urban Surfer Reviews

4.7 Rating 949 Reviews

93 %

of reviewers recommend Urban Surfer

Company Reviews

Product Reviews

4.7

Based on 949 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Urban Surfer 5 star review on 1st March 2022

Urban Surfer 5 star review on 1st March 2022

Urban Surfer 5 star review on 1st March 2022

Urban Surfer 5 star review on 26th January 2022

Urban Surfer 5 star review on 25th June 2021

1

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the whole process. Ordering was easy & my parcel was delivered very quickly with no issues. I had never heard of Urban Surfer before (yes, I'm an old fart), so I did take the precaution of using my credit card to place the order & read the online reviews first. It all sounded good & I am pleased to confirm everything was fine. I wouldn't hesitate to use Urban Surfer again. Price was reasonable too, compared with a couple of other places that sold the same item.”

Helpful Report

Posted 4 months ago

“Products arrived on time even though I had to change the delivery address. It was great actually talking to a nice lady on the UK who was really helpful. Would definitely use you again. Ian Kershaw MBEi”

Posted 1 day ago

“Excellent service”

Posted 2 days ago

“Exactly what I ordered and arrived swiftly 5 stars”

Posted 2 days ago

“Excellent”

Posted 1 week ago

“Prompt, efficient service. Cap was well packaged and as described. Price was reasonable too. Very satisfied customer.”

Posted 1 week ago

“Better quality than expected,both belts are brilliant. Would buy from again. Cheapest place on the net. Quick delivery and kept informed on order progress. Thank you”

Posted 2 weeks ago

“No problems ordering from Urban Surfer. I was given an estimated delivery. I received an email a few days later saying the order might be a little longer than expected. I'm glad to say that it came 2 days before the due date. Great stuff.”

Posted 3 weeks ago

“Item arrived quickly, well packaged and as described. Definitely use again”

Posted 3 weeks ago

“Great service”

Posted 4 weeks ago

“Very impressed with the service, good prices and speedy delivery, what more do I need.”

Posted 4 weeks ago

“Arrived early & my volcom shirt & cap are perfect”

Posted 1 month ago

“Good all round experience - Nice one! 👍🏻”

Posted 1 month ago

“Good fast delivery. Great product.”

Posted 1 month ago

“Great backpack, looks good. Feels good. Not tried it out yet”

Posted 1 month ago

“Excellent denim vest, just what I was looking for, and it has the added bonus of a large inside pocket! Very pleased with it.”

Posted 1 month ago

“Excellent efficient service from Urban Surfer-produce as described, good price and received swiftly. Will use again”

Posted 1 month ago

“I looove my new glasses and they arrived really fast!! Thank you :)”

Posted 1 month ago

“Very helpful customer support, happy with my order!”

Posted 2 months ago

“Excellent price and speed of delivery.”

Posted 2 months ago

“Ordered delivered what more can one ask just brilliant i will most certainly be ordering more. Many thanks.”

Posted 2 months ago

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Urban Surfer is rated 4.7 based on 949 reviews