Urban Surfer Reviews

Name: Urban Surfer
Rating: 4.69

4.7 Rating 967 Reviews

93 %

of reviewers recommend Urban Surfer

4.7

Based on 967 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Urban Surfer 5 star review on 7th May 2023

Jonathan Cotton

Urban Surfer 5 star review on 13th August 2022

Steve Short

Urban Surfer 5 star review on 1st March 2022

Darron ROUND

Urban Surfer 5 star review on 26th January 2022

Anonymous

Urban Surfer 5 star review on 25th June 2021

Guest

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the whole process. Ordering was easy & my parcel was delivered very quickly with no issues. I had never heard of Urban Surfer before (yes, I'm an old fart), so I did take the precaution of using my credit card to place the order & read the online reviews first. It all sounded good & I am pleased to confirm everything was fine. I wouldn't hesitate to use Urban Surfer again. Price was reasonable too, compared with a couple of other places that sold the same item.”

Helpful Report

Posted 11 months ago

“Good quality. Decent graphics”

Helpful Report

Posted 5 days ago

“Very happy with my purchase and prompt delivery”

Helpful Report

Posted 1 week ago

“Beautiful warm slippers. Very comfortable.”

Helpful Report

Posted 1 month ago

“Present for son - he was delighted with it - very good quality”

Helpful Report

Posted 2 months ago

“Great prices. Great selection of goods Quick dispatch of order what's not to like?”

Helpful Report

Posted 3 months ago

“Arrived quickly. Exactly like the pictures and fits well.”

Helpful Report

Posted 3 months ago

“Great price. Fast delivery! No issues. Thanks”

Helpful Report

Posted 3 months ago

“Great online store Would recommend”

Helpful Report

Posted 3 months ago

“Product came just as described. Quick & easy.”

Helpful Report

Posted 4 months ago

“Awesome. Thanks ⭐🌟⭐🌟⭐”

Helpful Report

Posted 4 months ago

“The items and prices were great. Especially the offers that were on. I did have a problem with a wrong item being sent. But after speaking to the team they were very helpful and helped me arrange the return. As soon as they had it I received a full refund. Very good service and would definitely use again. It's getting harder to find these brands of clothes and this company has good selection and great prices.”

Helpful Report

Posted 4 months ago

“Great hat, thank you very much”

Helpful Report

Posted 4 months ago

“The service was okay apart from the sizing advice. I have been a long time wearer of Calvin Klien underwear but wanted to check out Saxx. I followed the website’s size advice and ordered a pair of Saxx in size Large. I really wanted to like them and would have ordered another twenty pairs but unfortunately, they didn’t fit and they obviously can’t be returned because of underwear return policy. Waste of twenty quid.”

Helpful Report

Posted 4 months ago

“Good quick service”

Helpful Report

Posted 7 months ago

“Fantastic service. I messaged with a query and they responded almost instantly! 5 🌟 & will defo use again”

Helpful Report

Posted 7 months ago

“Very Good - very quick turnaround and delivery.”

Helpful Report

Posted 7 months ago

“Excellent item, great service. Well informed throughout which is better than many….so highly likely to return. Many thanks.”

Helpful Report

Posted 7 months ago

“Good product, fast delivery, no problems”

Helpful Report

Posted 7 months ago

“Products arrived on time even though I had to change the delivery address. It was great actually talking to a nice lady on the UK who was really helpful. Would definitely use you again. Ian Kershaw MBEi”

Helpful Report

Posted 7 months ago

“Excellent service”

Helpful Report

Posted 7 months ago

Urban Surfer is rated 4.7 based on 967 reviews