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Urban Surfer Reviews

4.7 Rating 977 Reviews
93 %
of reviewers recommend Urban Surfer
Company Reviews Product Reviews
2
 Metrics Info
4.7
Based on 977 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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Gareth Revels
Verified Buyer
“Bought pair of Superdry glasses for my daughter, quick postage and great price, definitely recommend Urban Surfer.”
Helpful Report
Posted 2 years ago
Christine Munday
Verified Buyer
“Really comfy slippers my husband hadn't worn slippers for years but complained of cold feet but now nice and toasty”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great socks very happy with order and delivery I received”
Helpful Report
Posted 2 years ago
Tom Walker
Verified Buyer
“Supper fast Delivery and great product and price, went a bit wrong with the returned items but they contacted me and resolved the issue competently and personably. Thanks”
Helpful Report
Posted 2 years ago
Hi Tom. So sorry about this - your email was just found in our spam folder. I've asked our returns department to action this immediately. Again, please accept my apologies for the inconvenience.
Posted 2 years ago
Jane Watkins
Verified Buyer
“Great service. Highly recommend”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very quick delivery Good as expected”
Helpful Report
Posted 2 years ago
Robert Jastrzebowski
Verified Buyer
“All perfect. Quick delivery and excellent order processing time.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Delighted with service - fast and efficient. The product I bought is as described and good quality. Would definitely recommend Urban Surfer.”
Helpful Report
Posted 2 years ago
R Wright
Verified Buyer
“Item exactly what I needed, good price and speedy delivery.”
Helpful Report
Posted 2 years ago
Anthony Thompson
Verified Buyer
“Good price prompt delivery Great man bag”
Helpful Report
Posted 2 years ago
Ewan Garratt
Verified Buyer
“Very good quality, quick delivery and friendly customer service people”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I was delighted with the ease of ordering and the quick delivery of my new Bart hat and I am enjoying wearing it in this cold February weather. Thank you.”
Helpful Report
Posted 2 years ago
F Mohammed
Verified Buyer
“Fast and efficient delivery at a great price”
Helpful Report
Posted 2 years ago
Kelly Ward
Verified Buyer
“Great price fast delivery”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Fast delivery”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great service, item as described.”
Helpful Report
Posted 2 years ago
Barbara Oakley
Verified Buyer
“The gym shorts I order were great! Only problem was they we a Xmas gift that arrived mid January.”
Helpful Report
Posted 2 years ago
Lindsay Stroughair
Verified Buyer
“Slippers were speedily delivered. Would use this site again!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Fast delivery, no issues. Very good service, would use again”
Helpful Report
Posted 2 years ago
Phil Beasley
Verified Buyer
“I ordered from urban surfer and it all went so well, good quality and the order came earlier then the delivery date. I am really happy with the service”
Helpful Report
Posted 2 years ago
Urban Surfer is rated 4.7 based on 977 reviews
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