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UK Healthcare Reviews

4.6 Rating 3,176 Reviews
87 %
of reviewers recommend UK Healthcare
4.6
Based on 3,176 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous
Anonymous  // 01/01/2019
I took out a subscription two and a half years ago in good faith only to experience my claims being rejected by officiousness. I have therefore cancelled my subscription and recommend no other person to join the scheme which has made a considerable amount of money from me with no corresponding compassion or consideration of my claims for reimbursement. A truly dreadful waste of time and money.
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Posted 2 years ago
My claim was processed by a professional, helpful and friendly customer service administrator.
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Posted 2 years ago
The UK Healthcare team are super efficient, are very helpful with queries and respond in a timely promptly to queries. From admin to finance and sales team - very professional and friendly.
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Posted 2 years ago
The response was very quick
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Posted 2 years ago
Hospital In Patient A nightly allowance for any NHS or private hospital admission. The above statement is copied and pasted from UK healthcare site. There is no reference to any disclaimers. I submitted a claim for the above benefits, it was declined because my stay in a NHS hospital was for mental health. I then referenced terms and conditions, after fully reading the terms and conditions I could find no disclaimer or reference to declining claims re mental health. In the modern day it find it abysmal that UK Healthcare discriminates against mental health. To quote the representative that I spoke to…..it would pay out for a broken leg.
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Posted 2 years ago
Quick and professional
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Posted 2 years ago
Quick response to my query with all the necessary information given Thankyou Deb Grimshaw
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Posted 2 years ago
Quick services provided . claim processed under 24hrs
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Posted 2 years ago
Very friendly staff, Sara was very prompt with communication and very helpful!
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Posted 2 years ago
Always fast to respond to enquiries and very quick to process payouts.
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Posted 2 years ago
Really quick to respond and very helpful and informative. Excellent value for money.
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Posted 2 years ago
Awesome 👌
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Posted 2 years ago
Very speedy response
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Posted 2 years ago
Very helpful and friendly
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Posted 2 years ago
Always quick to answer emails
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Posted 2 years ago
Helpful, friendly and efficient service
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Posted 2 years ago
I needed to ask a question regarding my new policy, Nicola Williamson was more than helpful in answering this politely.
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Posted 2 years ago
Never had a problem all quick and easy.
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Posted 2 years ago
Very speedy reply to my request for refund of dental fees and an explanation that the refund should be in my Account within a few days
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Posted 2 years ago
Great customer service, quick response with any questions.
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Posted 2 years ago
UK Healthcare is rated 4.6 based on 3,176 reviews