UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.56

4.6 Rating 2,914 Reviews

88 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,914 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not very heloful at all when claiming your told 4 days but they dont confirm payments or tell you if there is a payment issue”

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Posted 1 day ago

“Excellent customer service and prompt response to queries!”

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Posted 1 day ago

“Cant get an answer quick enough”

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Posted 1 day ago

“Noone gets back to you for example I asked for my dental policy number...nothing back”

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Posted 3 days ago

“Quickly and professionally dealt with .”

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Posted 4 days ago

“Top service Very efficient and friendly Rapid and smooth, very easy Thank you”

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Posted 4 days ago

“Good communication and quick to respond to email and claim.”

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Posted 4 days ago

“Unhelpful and don't pay attention to the information they are given.”

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Posted 4 days ago

“The process was easy and payment made quickly”

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Posted 5 days ago

“I've been insured for years with this company and have always had great service from them. The refunded cash is very quick going into my bank,no problems always easy. Andrew was very patient with me today, and always very helpful.”

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Posted 1 week ago

“Not clearly explained that dental plan only covers NHS dentists. Where can I find a NHS dentist these days”

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Posted 1 week ago

“Great prompt service.”

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Posted 1 week ago

“I am not happy”

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Posted 1 week ago

“Maxine was fantastic and really helped me. She was patient when I explained the issue which was a payment i hadn't received. It turned out I gave a wrong number on my bank details. Maxine delivered brilliant customer service and sorted out my issue :) well done”

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Posted 1 week ago

“very difficult to deal with any claim the comment is not clear and communication is hard very disjointed”

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Posted 1 week ago

“I had difficulty in processing the claim using the online system and after speaking with Maxine, she quickly resolved the issue. Thank you.”

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Posted 1 week ago

“I have been treated with the utmost respect. Bolton & District dealt with my query quickly and effectively, they kept me in the loop.”

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Posted 1 week ago

“Excellent service provided when needing to amend details”

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Posted 2 weeks ago

“This is a mixed review. A brilliant shout out today to Laura on telephone and Nicola on email that helped me get my issue/ payment sorted today and were really helpful and efficient! Much appreciated 😀 Unfortunately however prior to this telephone conversation, the online claim submission portal hadn’t worked for me (even though the portal said it had been submitted) and so it was a bit Groundhog Day. Don’t know why the portal failed but the friendly human beings Laura and Nicola came to the rescue. Laura was so lovely on the phone and made it easy for me to submit the receipt again. It’s a relief to have someone helpful on the phone. It makes such a difference. Thank you Laura”

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Posted 2 weeks ago

“I have made several claims over the past 2 years (for eye test, contact lenses, glasses, & chiropractor) and the staff are always very helpful & responsive to any queries I have. Thank you.”

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Posted 2 weeks ago

UK Healthcare is rated 4.6 based on 2,914 reviews