UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,147 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,147 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient service. Thank you Nicola”

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Posted 13 hours ago

“Speedy response from the team to questions. Very efficient service and always quick to pay out on claims.”

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Posted 16 hours ago

“Very helpful, quick reply. Solving problems immediately.”

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Posted 1 day ago

“Promp and straightforward response from customer service advisor.”

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Posted 2 days ago

“Very helpful customer service”

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Posted 2 days ago

“Very helpful customer service. Made a mistake with my claim but it was resolved the same day. Very happy with this service”

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Posted 3 days ago

“They are quick with their responses.”

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Posted 1 week ago

“Good value , easy to make claims online.Service is excellent, advisors are prompt in contacting you if there is an issue (recently I didn't send all the receipts for dental claim, I was quickly informed of this & was told my claim would be put on hold until I supplied all the information. I did this, I received a reply almost immediately saying they had all the correct documentation & my claim would be paid within 2-3 days.”

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Posted 1 week ago

“Excellent customer service, clarity, and promptness”

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Posted 1 week ago

“Quick and efficient response to a query.”

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Posted 1 week ago

“Very disappointed, I had to submit my claim three times and am still awaiting payment!”

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Posted 1 week ago

“Good customer care”

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Posted 1 week ago

“Great service with amazing communication very professional and helpful”

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Posted 1 week ago

“Prompt response. Thank you.”

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Posted 1 week ago

“Shocking bad service will be cancelling payment I sent my claim in April waited for a response they didn’t receive it I used the P.O. Box address. That I was told to use it never got there after many phone calls I eventually got on line through the help of a customer service representative as the website wasn’t working kept being directed to the wrong place very very angry will be going to my solicitor about this”

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Posted 2 weeks ago

“Shocking service. Fewer than 1 star. Refused a claim because I pay for my hygienst treatment monthly not in one go, although this is NOT an insrance nor a "plan". Lodged official complaint and it will take nearly 8 weeks before they can resolve this very simple matter. Regarding the tick boxes below I communcted initially by phone and then by email to raise complaint. Do not on any account entrust your dental health to these people.”

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Posted 2 weeks ago

“First time I’ve used the online form. My partner and I went to the dentist together and I paid for both of us and received one receipt. I explained all this on both forms. The company won’t pay the claim without separate receipts- what a palaver! After more than 20 years of payments and claims.”

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Posted 2 weeks ago

“my request for my policy pin was attended promptly in few hours UKHealthcare makes me happy any time I had dealings with them”

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Posted 2 weeks ago

“Easy process to claim. No issues. Great service.”

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Posted 2 weeks ago

“Always helpful and Carl Strickland was very helpful to me today - thank you”

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Posted 2 weeks ago

UK Healthcare is rated 4.6 based on 3,147 reviews