UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.60

4.6 Rating 2,537 Reviews

88 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,537 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always been able to send a photo of my receipts and never had a problem. Something has changed and now the photos have to be converted to PDF or JPEG! Not an easy task for a 70 year old. Other than that I have never had an issue with my claims”

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Posted 1 day ago

“Clear and prompt reply. Thank you”

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Posted 2 days ago

“Customer service advised me on the information and proof that I would need to process my claim. It was handled quickly and professionally. Very pleased with the service offered.”

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Posted 6 days ago

“I've been very happy with the efficient service I've received.”

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Posted 1 week ago

“Staff were fantastic and very helpful and would attend immediately t your concerns.”

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Posted 1 week ago

“Carl Stickland, stuck at it and got got my claim through without any fuss! Thanks again Carl.”

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Posted 1 week ago

“I have made a couple of enquiries and Deborah Morrey has answered both very quickly and answered my questions Very very happy with service”

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Posted 1 week ago

“Thank you to Mark Shaw for your work answering my enquiry. Much appreciated.”

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Posted 1 week ago

“The whole process from start to finish was straightforward & fast with no issues. I was kept updated and communication was great.”

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Posted 1 week ago

“Very helpful feedback and advice to my query”

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Posted 1 week ago

“Very quick and efficient service”

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Posted 1 week ago

“I am absolutely disappointed and confused with this system. There is no issue when taking money from the account holder but when it comes to processing there is an issue. Enough is enough.”

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Posted 1 week ago

“Very efficient and helpful, Debra responded within the hour!”

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Posted 1 week ago

“She was very helpful and understanding. Amazing customer service”

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Posted 1 week ago

“Always very helpful, quick to respond to any claims and excellent customer service”

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Posted 1 week ago

“The response was prompt to my end as a first timer claiming a refund.”

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Posted 1 week ago

“After my 2 attempts at a claim for treatment was refused, today it was accepted. The service which I received was quick and efficient.”

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Posted 1 week ago

“Only making a small claim for an unexpected hospital stay and you would think it was equal in value to the Crown Jewels !! Being told one thing was required by email and something different when I phoned up . Very poor when dealing with people who could well be stressed !!”

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Posted 1 week ago

“Dental policy is not encouraging, despite paying for a year, i tried so much to get an NHS dental during this period to get a treatment but to no avail until recently I had to cancel my policy since I couldn't benefit from it. A week to my cancellation I got an NHS about 4 hours to my location and finally had my treatment done. Unfortunately, my claim was declined. I can't recommend this policy. I would have used the money i paid and get a treatment in a private dental clinic.”

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Posted 1 week ago

“I normally have no trouble with making a claim for dental treatment but this time I was in credit due to some private treatment I was to have but didn`t. This has caused no end of trouble because I couldn`t submit a receipt with one of the NHS band levels. I have tried phoning without success to explain what the reason was for submitting a receipt out of these bandings. Three times I made a claim.”

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Posted 2 weeks ago

UK Healthcare is rated 4.6 based on 2,537 reviews