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UK Healthcare Reviews

4.6 Rating 2,342 Reviews
89 %
of reviewers recommend UK Healthcare
4.6
Based on 2,342 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read UK Healthcare Reviews
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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous
Anonymous  // 01/01/2019
Swift support and payments
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Posted 6 hours ago
I have had an immediate response. Money sent to my bank the next day.
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Posted 10 hours ago
I have put several claims in and It has been largely positive. The online tool is a bit dated and every time I am required to enter my bank details instead of having them on the system from the last claim. Some of the fields to complete look like they were designed 20 years ago. Having said that; every claim I have submitted has been paid and every query has been responded to quickly and efficiently.
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Posted 1 day ago
I received a quick response to my query
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Posted 1 day ago
Very helpful-problem with my claim was resolved quickly
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Posted 2 days ago
i had to make a claim but it was refused so i had no option but to close it and go somewhere else and cancel my monthly payment .
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Posted 2 days ago
Received answer to my question promptly
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Posted 5 days ago
Such a quick response to my query, great service.
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Posted 5 days ago
Hello, thanks to Andrew Bevins for the quick response and effective fix.
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Posted 6 days ago
Staff are very helpful and reply to emails quickly. It would be very useful to have an electric process for upgrading benefits as I mainly work from home with no access to a printer ro scanner. Thanks
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Posted 1 week ago
Excellent and quick reply and answered my question perfectly thank you
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Posted 3 weeks ago
I sent an emailed query with two questions: (1) level of cover I had, and (2) whether certain things were covered. No response, had to chase up a reply. In eventual reply, Question (1) answered but (2) ignored.
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Posted 3 weeks ago
Nicola was great after having some initial issues with my claims form
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Posted 3 weeks ago
Whole process was amazingly easy, , transparent and efficient. Forms are friendly same as staff members via phone or via email. My claim was about toothache but not painful at all.
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Posted 1 month ago
Asked for an amendment and got a response back very quick from Sara, Thank you.
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Posted 1 month ago
I have contacted UK Healthcare on several occasions about an optical claim. On my 5th attempt, I was told I had claimed the maximum for this year, when in fact I haven't even made a claim this year. Very poor service
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Posted 1 month ago
Requested an amendment to my policy which was completed same day. Very quick service.
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Posted 1 month ago
Fantastic quick response to my email.
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Posted 1 month ago
Very helpfull and very quick to reply to any queries I had.
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Posted 1 month ago
Sara Leathley is always quick to reply and respond to any queries ! Pleasure to work with !
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Posted 1 month ago
UK Healthcare is rated 4.6 based on 2,342 reviews