UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.56

4.6 Rating 2,993 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,993 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly. Supportive. Great advice. Quick responses. Fix things with no complaint or excuses. Thank you”

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Posted 9 hours ago

“I accidently sent the wrong receipt. Customer service were very helpful in helping me sort this out. I received the money in my bank very quickly.”

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Posted 2 days ago

“I was uncertain as to how to make a specific claim. I was fortunate enough to be speaking to a lady called Maxine. She went above and beyond to help me with the claim, and it was sorted within 24 hours. Thank you.”

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Posted 4 days ago

“Would definitely recommend UK Healthcare Efficient and helpful”

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Posted 5 days ago

“Have had an ongoing issue with a claim. I had a few day cases across November 2025 to Jan 2026. One of them was missed. Took a long time for me to be informed about which one. Once I was informed, I submitted a new claim for that particular day case. Was emailed by someone else that it had already been processed. Replied saying that I was informed that it hadn't been, and my payments reflect this. Was asked by someone else to send the evidence (discharge letter). Got a reply from someone else referring to a completely different day to the one in question (and the one stated on the discharge paper work).”

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Posted 5 days ago

“Took a bit of time but at the end my claim was sorted. Excellent customer service.”

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Posted 6 days ago

“Thank you to Laura for dealing with my claim so efficiently.”

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Posted 1 week ago

“Pleased with the service, easy to use and have always had queries responded to very quickly. Happy customer !”

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Posted 1 week ago

“Excellent service. Kind regards”

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Posted 1 week ago

“Lisa was lovely and explained everything to me”

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Posted 1 week ago

“Highly recommend this Organisation. The customer service is excellent & always quick to reply. It's a great scheme to support our health & compliment NHS services with affordable monthly options for one person or to add family members. The reimbursement process is streamlined & straight forward.”

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Posted 1 week ago

“I am very happy with the service I received. The emails explaining what was wrong with my claim was easy to understand and I was able to put things right.”

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Posted 2 weeks ago

“Excellent prompt service”

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Posted 2 weeks ago

“It is hugely disappointing that though advertising as a policy that covers all NHS costs for dental treatment, one finds out that it is far from true. There’s no information how the claim period is calculated. One would have thought, that it runs from January to December. Apparently not. I’ve discovered it hard way that apparently, it shifts, though it still not clear why and how, taking into account that I have paid for years with no gaps. Dentists are expensive, even NHS ones, especially when one requires treatment. If you think, that the insurance will cover some of the costs when you need it, you will be sorely disappointed.”

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Posted 2 weeks ago

“Great service from UK Healthcare as always. I had a slight problem with my receipt (my error) the the customer service team were very quick to let me know and resolve my claim quickly. Would definitely recommend this company.”

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Posted 2 weeks ago

“Great service and quick”

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Posted 2 weeks ago

“Had a few claims. Only 5 out of 6 processed. Thought it was just a human error which is fine but when I asked them to double-check using the list I emailed them, they just told me to wait 3-5 working days. I waited 7 working days, the missing payment didn't come though. Asked them again to check and they confirmed that there was a claim missing from the list I provided. If they had been bothered to check the first time, the extra steps in between could have been avoided.”

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Posted 2 weeks ago

“Fabulous service. Very efficient. Dealt with Carl and he was very professional and dealt with my claim super fast.”

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Posted 2 weeks ago

“Great service, very quick response.”

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Posted 3 weeks ago

“Customer service was exceptional, polite, professional & prompt. Slight problem trying to upload documents on first submission of claim, then customer service couldn't read amounts when uploaded as pictures however claim was completed promptly on second attempt. Customer service couldn't have been more helpful, polite or prompt with their assistance. Thank you.”

Helpful Report

Posted 3 weeks ago

UK Healthcare is rated 4.6 based on 2,993 reviews