UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,027 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,027 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mark was helpful and told me my claim will be paid. Thanks Mark!”

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Posted 14 hours ago

“Very helpful and answered all my questions with confidence and simple instructions”

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Posted 14 hours ago

“Great service. Prompt and professional.”

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Posted 1 day ago

“Great service. Prompt and professional.”

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Posted 1 day ago

“Very help and effective service that I receive.”

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Posted 2 days ago

“I contacted UKHealthcare because of a mix up where I thought my claim had not been acknowledged. I received a reply the same day and was made aware of the missing emails which i then discovered in my spam mail. I have to admit that UKHelathcare had acted with integrity in the process of my claims but that the emails were missing from my normal inbox.”

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Posted 3 days ago

“Be careful with this company's policies - they refused my claim even though the reset period had passed. It seems that you're only allowed to claim every 15 months rather than every 12 months as they say in their literature.”

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Posted 3 days ago

“A quick and efficient reply that answered my questions”

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Posted 6 days ago

“Excellent quick response from Mark that fully answered my query.”

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Posted 6 days ago

“MoneySavingExpert recommended this policy as suitable for regular contact lens users, but my experience has shown otherwise. UK Healthcare refused my claim because they expect purchases to align with a date they never clearly communicate, rather than when lenses are actually required. This makes the policy impractical and misleading for anyone who buys lenses in normal quantities. Their handling of my claim and the quality of their responses have been extremely poor, and I have now cancelled my policy. I would strongly advise against taking out this policy if your intention is to claim for regular contact lenses or dental treatment”

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Posted 6 days ago

“Bit of an oversight with the claim amount but it was soon rectified once I contacted customer service & they corrected it straight away. They handle & pay out claims very promptly. I'm very happy with them”

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Posted 1 week ago

“Helpful staff”

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Posted 1 week ago

“I visited my NHS dentist and was told my claim is not valid as my dentist is private. No he is not.”

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Posted 1 week ago

“Tried six times to submit claim online, to no avail. I phoned customer services, (Nicola) was very helpful and sent me an email, I replied with my photo attachment and all done! This is not the first time the online claim portal has not functioned properly. Last time, I was told to post hard copy, all at my cost, including postage. Why? This all needs to be rectified.”

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Posted 1 week ago

“Disappointed and unhappy that I had to send several messages before receiving a response as to why an amount of money had been deducted from my account.”

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Posted 1 week ago

“Super custom service”

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Posted 1 week ago

“having previously completed online claims, by providing a receipt for my treatment, advised that the system has changed. no explanation as to why...”

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Posted 1 week ago

“Speedy response and helpful with queries”

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Posted 1 week ago

“Fast and very helpful response from Nicola”

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Posted 1 week ago

“Very happy with the service we have always received.”

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Posted 1 week ago

UK Healthcare is rated 4.6 based on 3,027 reviews