UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,190 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,190 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Laura Murray excellent customer service a credit to your company”

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Posted 1 day ago

“Excellent service from Trish. Thank you”

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Posted 1 day ago

“Efficient and helpful - both online and on the phone.”

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Posted 5 days ago

“A HUGE 'thank you' to Mark Shaw for his extremely prompt reply to my e-mail enquiry. Customer Service 'exceptional' xx”

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Posted 6 days ago

“very speedy reply”

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Posted 1 week ago

“Personable and quick responses 👌”

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Posted 1 week ago

“I have recently made my 1st claim on your website portal and before that sent a query of the procedure I received a reply on the same day and only a few hours of my issue. And fantastically you replied in such a fast professional walk way to make the claim.. thank you Mark for your reply and help on this claim I have now successfully made the claim and waiting for the 3 to 4 working day credit to my account..absolutely great service setup.”

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Posted 1 week ago

“Was a NHS Plan customer from 2026 with the average of one check up claim per year, my dentist has changed to the new NHS Essentials Plan where the check up price is now £30 so I have had to move to the Private Plan. I was not informed at any stage that I would have to have a 13 weeks run in before I could claim - I started on 1st July and my appointment was 30th July. Have been told I cannot claim the £30 and they have to take a payment of £21 before I can cancel as I have to give 1 months notice. Very poor customer service for loyalty.”

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Posted 1 week ago

“Easy claim process backed up by swift and clear communication.”

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Posted 1 week ago

“Best response and service Thank you Carl”

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Posted 1 week ago

“Excellent customer service after I had problems submitting my online claim They were able to let me submit another way which worked”

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Posted 2 weeks ago

“Hi I had misplaced our lost all my information including policy number. I contacted customer service and got a quick reply from Trish Greenwood. With my policy number and advise on how to proceed. Excellent service. Regards Martin”

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Posted 3 weeks ago

“I would like to recognise the excellent service I received from Maxine Pennington when I called to make my first claim. I was quite nervous as I had never been through the process before, but Maxine immediately put me at ease with her friendly, professional and reassuring manner. She took the time to listen carefully, explained everything clearly and patiently, and made sure I understood each step without ever making me feel rushed. She answered all of my questions thoroughly and checked that I was happy before moving on, which gave me confidence that everything was being handled correctly. What really stood out was her kindness and genuine willingness to help. She turned what I expected to be a stressful and confusing phone call into a straightforward and positive experience. By the end of the conversation, I felt informed, reassured and confident about what would happen next. Maxine is a real credit to your organisation and provides the kind of customer service that deserves to be recognised. Please pass on my sincere thanks to her and her manager. Her professionalism, patience and caring approach made a significant difference to my experience, and I truly appreciate the support she provided during my first claim.”

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Posted 3 weeks ago

“Easy to use, Great communication, Excellent value for money.”

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Posted 3 weeks ago

“Excellent customer care. Speedy, pleasant and understanding reply to my email. Trisha was first class.”

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Posted 3 weeks ago

“Resolved my issue quickly thankyou.”

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Posted 3 weeks ago

“Your customer service advisor Deborah was very helpful and was able to resolve my claim issue - thank you”

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Posted 3 weeks ago

“Excellent service, prompt payment and great communication- highly recommended!”

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Posted 3 weeks ago

“Fast response and helpful”

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Posted 3 weeks ago

“Very efficient”

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Posted 3 weeks ago

UK Healthcare is rated 4.6 based on 3,190 reviews