UK Healthcare Reviews

4.23 Rating 53 Reviews
79% of reviewers recommend UK Healthcare

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
communication channels
Email, Telephone
"Poor layout of claim form/process, usually take longer than 8 working days to pay a claim and sometimes had to resubmit claim as they said didn’t get it first time of submission (online). They then double your premiums if you claim too many times even if you are still in your entitlement limits! 2 stars given as they are no better or worse than other similar health insurance companies I have used in the past."
Posted 1 year ago
"Very poor communication, I have found that the staff are not always clear on what is needed to claim. The claim form is long with all the contact details you fill in but no one ever contact you if there is an issue with your claim. I find this attitude from staff very upsetting and stressful. It is so easy for them to collect my premiums so why make it so difficult for me to claim back what you’ve promised. I will be making the 4th attempt on the same claim with no fault of mine but incompetence of staff who don’t give a toss"
Posted 1 year ago
"Very poor online claims. Unable to view historical claims therefore making it hard to determine what benefits are still available."
Posted 1 year ago
UK Healthcare is rated 4.23 based on 53 reviews

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