UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.65

4.7 Rating 2,034 Reviews

90 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.7

Based on 2,034 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I processed an online claim form but used the till receipt in error. I got an email from Mark shortly thereafter advising me of this error and how best to process the claim. Thank you Mark for your guidance.”

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Posted 11 hours ago

“Deborah was extremely helpful when answering queries around putting in a claim, she was quick to respond and answered all my questions thoroughly.”

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Posted 12 hours ago

“very good customer service and sorted out my problem without any trouble”

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Posted 1 day ago

“Fast decision and easy to claim online. Never had any issue with my dental claims. Would highly recommend.”

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Posted 1 day ago

“Excellent services with no fuss or unnecessary hoops to jump through.”

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Posted 1 day ago

“Claims are easy to make, all on line or by post, the claims are settled quickly with minimum fuss staff are helpful and happy to assist 5 stars every time excellent service thank you”

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Posted 1 day ago

“Ive only just put my 1st claim in today and after a slight hicup its sorted 😊 Many thanks Jeremy coombs”

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Posted 1 day ago

“Sara Leahtleu has been most helpful in quickly responding to queries and assisting with the on-boarding to the plan and understanding how to make claims in a stressful time, so has been much appreciated.”

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Posted 1 day ago

“Very prompt response”

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Posted 1 day ago

“The agent I spoke to was polite, knowledgeable and very helpful”

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Posted 2 days ago

“The customer service team were super helpful after my claim was missed.”

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Posted 6 days ago

“Very helpful and informative”

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Posted 1 week ago

“Deborah actually tesolved my claim issue spending as much time as was necessary. She was very pleasent and understanding too.. a credit to the company.”

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Posted 1 week ago

Thank you so much for your amazing 5-star rating of UK Healthcare! We truly appreciate your kind words and are thrilled that you had such a positive experience with us. Deborah is indeed a valuable asset to our team, and we're delighted to hear that she was able to resolve your claim issue efficiently and with utmost dedication. Her pleasant and understanding nature is a true credit to our company. We're grateful for your trust in our services, and if you ever need assistance in the future, please don't hesitate to reach out. Thanks again! Customer Service team

Posted 2 days ago

“Nicola W was very helpful in resolving the issue I was having trying to submit an online claim. When the suggestion didn't work, obviously due to an IT issue, either with me or elsewhere she took ownership of the problem. It was resolved quickly and I was updated the next day accordingly. A refreshing approach and attitude, something I rarely experience these days. Well done and thanks.”

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Posted 1 week ago

Dear Alan, Thank you so much for taking the time to give UK Healthcare a 5-star rating. We greatly appreciate your positive feedback! We are especially glad to hear that Nicola was able to assist you with your online claim issue. We are proud of our team for their commitment to providing exceptional customer service. Thank you once again for your kind words and for choosing UK Healthcare. We look forward to serving you in the future. Best regards, customer service Team

Posted 1 week ago

“I would l like to say a big thank you to Nicola Williamson customer service adviser for being very efficient and professional in dealing with me. I communicated with her on the telephone and also via email I had a response from her the following morning which is great.”

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Posted 1 week ago

Thank you so much for taking the time to provide us with your outstanding 5-star rating for UK Healthcare. We greatly appreciate your positive feedback and are thrilled to hear about your experience. We would also like to extend a big thank you to Nicola Williamson, our dedicated customer service adviser, for her exceptional efficiency and professionalism in assisting you. It is wonderful to know that she was able to effectively communicate both over the telephone and via email to address your concerns. Once again, thank you for your kind words and for choosing UK Healthcare. We look forward to serving you even better in the future. Warm regards, Customer Service Team

Posted 1 week ago

“The customer advisor was really helpful, prompt reply and informative.”

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Posted 1 week ago

Dear Imran, Thank you so much for your enthusiastic 5-star rating of UK Healthcare! We're thrilled to hear that you had such a positive experience with our services. Your kind words about our customer advisor being helpful, providing prompt replies, and sharing informative insights truly warmed our hearts. We appreciate your feedback and look forward to serving you in the future. Best regards, Customer Service Team

Posted 1 week ago

“The lady today was excellent Friendly and efficient and has resolved the delay Thanks”

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Posted 1 week ago

Thank you so much for your five-star rating of UK Healthcare! We greatly appreciate your positive feedback and are thrilled to hear about your excellent experience. We are delighted that the lady you interacted with today was friendly, efficient, and successfully resolved the issue. Best regards, Customer Service Team

Posted 1 week ago

“Delt with Deborah morrey when ringing up very friendly very helpful lovely woman , and very fast payment for dental work”

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Posted 1 week ago

Dear Nichola, Thank you so much for taking the time to give UK Healthcare a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear about your experience with us. We're delighted to hear that your interaction with Deborah Morrey was nothing short of exceptional. We'll be sure to pass on your compliments to her, as she'll be delighted to know that she made a positive impact on your journey with us. Once again, thank you for choosing UK Healthcare and for sharing your wonderful review. We look forward to being of service to you in the future. Warm regards, Customer service team

Posted 1 week ago

“Very helpful contact with Deborah Morrey Now twice”

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Posted 1 week ago

Dear Peter, Thank you so much for your amazing 5-star rating of UK Healthcare! We greatly appreciate your kind words and are thrilled to hear about your positive experience. We are also delighted to know that you had a very helpful contact with Deborah Morrey not just once but twice. Our team is committed to providing exceptional service and it's fantastic to see that Deborah has been able to assist you effectively. Thank you once again for your support and for choosing UK Healthcare. We are always here to help and look forward to serving you in the future. Best regards, Customer service team

Posted 1 week ago

“I made my first claim a week ago on my dental plan following an initial examination at my own cost. I was pleased how my claim progressed, no issues at all. Overall, excellent customer service - thank you.”

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Posted 1 week ago

Thank you so much for giving UK Healthcare a five-star rating! We truly appreciate your positive feedback and are thrilled to hear that your experience with us and the claims process was seamless. It is fantastic to know that your claim progressed smoothly, without any issues. We take great pride in providing excellent customer service, and your kind words mean a lot to our team. Once again, thank you for choosing UK Healthcare, and we look forward to continuing to serve you in the future. Best regards, Customer service team

Posted 1 week ago

UK Healthcare is rated 4.7 based on 2,034 reviews