UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.58

4.6 Rating 2,858 Reviews

88 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far so good. I have only just started on this journey but so far so good. Excellent service this afternoon on the telephone. Thank you.”

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Posted 2 days ago

“I struggle with poor internet and am therefore forced to use a postal service to send in my claim forms, which is equally unreliable. I discovered that some forms sent out earlier in the year were not received and I had passed the 6 month deadline, albeit only by a few days. Fearing the worst, I rang up to explain and was helped by Nicola, who very kindly went the extra mile to help me claim back treatment costing in excess of £70. It is so unusual these days to be treated like a human being, but happily on this occasion, I was treated with sympathy and understanding. Thank you Nicola”

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Posted 2 days ago

“Very quick and fast response times to queries and also polite and friendly.”

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Posted 2 days ago

“I was experiencing issues with submitting my claim, attempted several times to do so online, without successful. Maxime was excellent and sorted the problem within minutes of talking with her. Excellent customer service,”

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Posted 2 days ago

“Made an amendment to my policy adding my 2 children. Amendment was made and confirmed within 2 hours. Very efficient.”

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Posted 2 days ago

“Great level of service, very prompt.”

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Posted 3 days ago

“Really speedy service to add on my children”

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Posted 3 days ago

“Super speedy service to add my children to my policy - thank you Sara Leathley”

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Posted 3 days ago

“Deb Grimshaw amended my policy change quickly and efficiently. Very happy with the service and friendly manor. Thank you.”

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Posted 3 days ago

“Deborah has been really helpful in helping me submit my claim! The service is really easy to use.”

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Posted 5 days ago

“Very good service ,very quick to sort out any queries and quick payout”

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Posted 5 days ago

“Just so easy to get answers and help, I thought it would take ages, not understand words etc, I was wrong Being spoken to in laymans terms means a lot esp To someone like me who has a neurological disability Well done you”

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Posted 5 days ago

“Always very helpful, consistent and prompt with everything they do!”

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Posted 5 days ago

“I had an issue with the online claim form. I spoke to a lovely person on the phone who was quickly sorted the issue for me. Great service.”

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Posted 1 week ago

“Always quick to respond and helpful”

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Posted 1 week ago

“I recently had a claim that was initially declined, but after a few email exchanges, the issue was resolved quickly and smoothly. I’d like to extend my sincere thanks to Maxim Pennington for the outstanding support and professionalism throughout the process. I’m absolutely delighted with the level of customer service I received.”

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Posted 1 week ago

“I've never had anything other than a positive experience with UK Healthcare. Sara always responds without delay and answers any queries in a professional manner.”

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Posted 1 week ago

“Brilliant service. Respond back immediately. Also sorted my problem out very efficiently and effectively”

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Posted 1 week ago

“Response was prompt and request is being handled.”

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Posted 1 week ago

“Never had a bad experience with UK Healthcare. The advisers always respond quickly and are very helpful. It is very easy to make a claim and it gets paid swiftly. I recommend them to all my colleagues at work.”

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Posted 1 week ago

UK Healthcare is rated 4.6 based on 2,858 reviews