UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,106 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,106 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

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“Despite her workload Sara returned my policy documents very quickly following application. Very polite and knowledgeable.”

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Posted 2 years ago

“Very responsive, very professional, highly recommend”

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Posted 2 years ago

“Always prompt and helpful.”

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Posted 2 years ago

“Very prompt service with very good communication. Worked with me as the customer to resolve an issue in a very professional and efficient way. Thank you!”

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Posted 2 years ago

“very helpful staff”

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Posted 2 years ago

“I was updated where my claim was and when to expect payment. Good service.”

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Posted 2 years ago

“Quick response times.”

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Posted 2 years ago

“Nice team, always happy to help :)”

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Posted 2 years ago

“A rather protracted delay (3/4 business days) between completing on-line application and receiving any form of acknowledgement. Interim calls to provider to see if application had been registered also drew a blank response.”

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Posted 2 years ago

“Very happy to recommend, courteous staff and no quibble if you submit correct paperwork!”

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Posted 2 years ago

“Declined claim due to date error on their system, for two consecutive claims. No apology and had to chase them for updates as response time very slow. Eventually paid out but only after chasing them. Service has gone downhill, was not this bad before!”

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Posted 2 years ago

“Very happy with this company. My claim was paid promptly and had maximum support from them”

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Posted 2 years ago

“Although I am still going through a dispute, through no fault of UK healthcare or my own, the team have been efficient so far at responding and escalating my claim. Mark has been helpful so far in providing me with clear response at each stage of the process.”

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Posted 2 years ago

“Prompt reply”

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Posted 2 years ago

“Deborah was a true gem . Friendly, helpful and knowledgeable. Great customer service”

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Posted 2 years ago

“Great service. Craig was very helpful and responded very promptly.”

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Posted 2 years ago

“Quick reply to queries and quick payment when making claims. Excellent thank you”

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Posted 2 years ago

“So far they appear to be very efficient and helpful in processing any claims. I recently had one query which was only a day after submitting my claim. Payment process is pretty seemless and prompt. Money is paid directly into my account. Great service to date, satisfied and happy customer.”

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Posted 2 years ago

“A good product, enhanced by the efficiency of the staff (many thanks to Carl)”

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Posted 2 years ago

“I am very pleased with the service, your team is very polite at all times and and provide an excellent customer service. I will request all our family & friend to join this scheme. Kind regards Inderjit Pawar”

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Posted 2 years ago

UK Healthcare is rated 4.6 based on 3,106 reviews