UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.56

4.6 Rating 2,985 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a 75 year old, not very computer savvy. Craig contacted me because I had not sent a receipt which didn't have enough information. He dealt with it punctually and patiently. Reassuring, even by email, I could communicate with a real person. Thank you”

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Posted 2 years ago

“Incredibly quick to respond, helpful and understanding, very clear guidance for what I needed to do for my query to get resolved.”

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Posted 2 years ago

“Thank you for the prompt reply to my question. Much appreciated.”

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Posted 2 years ago

“Staff very pleasant & polite Refund dealt with promptly and staff kept me informed I would recommend this service to everyone Great!”

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Posted 2 years ago

“Quick and efficient service. Nicola was very helpful with my enquiries. Thank you.”

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Posted 2 years ago

“Hello i am very happy.”

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Posted 2 years ago

“Very prompt and professional service. Many thanks”

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Posted 2 years ago

“Very helpful”

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Posted 2 years ago

“I emailed with a query and was surprised when I got a phone call. The young man explained my questions perfectly and said he would pass my email to another department who would check my payment. The next day I received an email from them confirming my payment and offering further help if I needed it.”

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Posted 2 years ago

“Easy to use, quick service and great staff who are always helpful with queries. A customer portal where you could look at your current annual claims/benefits left would be really useful to have.”

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Posted 2 years ago

“I have tried to claim twice and both times it has been near on impossible to make a claim. Online form not working, refusing to pay saying I have not met criteria even though I have. Meaning I had to spend lots of time appealing etc. This company is a scam, do not use”

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Posted 2 years ago

“Very helpful and prompt at resolving any confusion . Thank you to Andrew for this .”

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Posted 2 years ago

“Always helpful and understanding”

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Posted 2 years ago

“Can't fault the service. Keep receipts, get invoices and claims go through fairly easily. Only issue I had was my fault, trying to claim for an appointment I'd paid for, I just hadn't actually had it. Money in bank within the week”

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Posted 2 years ago

“Good communication and quick reply very happy customer 😀”

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Posted 2 years ago

“Thank you for quick reply from Debra to process my request.”

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Posted 2 years ago

“i am deeply unhappy that i am unable to claim when i pay in every month, the timescale was out of six months as my teeth was fine a filling had come out and this is why i visited the dentist very unhappy”

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Posted 2 years ago

“Great communication (thanks Deborah) and very easy to submit a claim”

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Posted 2 years ago

“Great value dental plan with an easy claims procedure, prompt communications from friendly and efficient Customer Service Advisors (Thank you Andrew). Refunds received within 3 to 5 days of claim approval.”

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Posted 2 years ago

“Very prompt and efficient service.”

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Posted 2 years ago

UK Healthcare is rated 4.6 based on 2,985 reviews