UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.60

4.6 Rating 2,537 Reviews

88 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,537 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got a fast response and was very helpful”

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Posted 2 weeks ago

“I’m so happy with Debra Grimshaw! She understood everything right away and gave me exactly the answer I needed. Her help was quick, clear, and really appreciated.”

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Posted 2 weeks ago

“Very helpful with my query many thanks Andrew.”

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Posted 2 weeks ago

“Excellent service - I didn’t attach the receipts initially however I got an email back explaining how to do this. Thank you”

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Posted 2 weeks ago

“Whenever you put a claim in it's a lottery whether they decide to accept or not. Apparently Ear wax removal is not claimable even when recommended by GP and you can't hear without it being done. E.G prevents full use of headsets. There is no clear list available on their website of this and needs to be clearer for all your customers what can be claimed and what can't. not very good service. Would never of had this done if knew the claim would be rejected, now £60 out of pocket. Would give zero stars for this alone.”

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Posted 2 weeks ago

“I am very please with the help I receive at any time. Thank you to all on the customer service”

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Posted 2 weeks ago

“I made an enquiry recently and the response was very quick, polite and helpful. When submitting my claim I found the system easy to navigate and am now hopeful of a quick payment direct to my bank account. Brilliant so far thank you to Deborah Morrey In customer service.”

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Posted 2 weeks ago

“Customer Service is very good, always helpful. I'm pleased with the service I've had so far.”

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Posted 2 weeks ago

“Fast effective and fantastic”

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Posted 3 weeks ago

“Really speedy response to email. Very good quick service. Would recommend”

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Posted 3 weeks ago

“Great team, been with them many many years now - great benefits and super friendly customer service all the time, either by phone or email - well recommended!”

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Posted 3 weeks ago

“Friendly, prompt service as always helpful and informative”

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Posted 3 weeks ago

“Very responsive customer service from Nicola T, who helped out and resolved my mistake in record time. No complaints and only good things to say about the support I’ve received to date after several years.”

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Posted 3 weeks ago

“Too many different forms online.”

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Posted 3 weeks ago

“Delivered next day, real deal”

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Posted 3 weeks ago

“The service was very helpful with any enquiry”

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Posted 3 weeks ago

“Prompt resolution of my issue with requesting information about my policy”

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Posted 3 weeks ago

“Previously had great experience over the past 7 years, prompt processing of claims and great communication. Recently I’ve had claims for treatments that are covered by the policy rejected. This has never happened previously despite the treatment being the same and using the same GP referral note.”

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Posted 4 weeks ago

“Excellent service, prompt, most helpful in looking into my concerns and resolving them. Nicola is especially kind and understanding, and effective and efficient in putting things in place. I can’t commend her enough”

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Posted 4 weeks ago

“Excellent and prompt feedback regarding policy questions from UK healthcare.”

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Posted 4 weeks ago

UK Healthcare is rated 4.6 based on 2,537 reviews