UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.58

4.6 Rating 2,717 Reviews

88 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,717 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They reacted very quick to my query.”

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Posted 1 week ago

“Deb Grimshaw replied to my email next day and made sure my direct debit was set up correctly. It was a very fast efficient service. Thank you”

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Posted 1 week ago

“Nicola Taylor sorted everything out for me. Many thanks Nicola..”

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Posted 1 week ago

“Customer Service has always been efficient and personable. Maxine Pennington was very helpful! All in all I have been very happy with the service and "package" offered.”

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Posted 1 week ago

“Sorted my issue after claim declined promptly and efficiently.”

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Posted 1 week ago

“Can't fault the services, very helpful, never have to wait for replies etc. Very happy with it”

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Posted 2 weeks ago

“Great customer service by Nicola Taylor. Fast response.”

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Posted 2 weeks ago

“The process was very simple, straight forward and quick. I'm very happy with this service. Thank you :-)”

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Posted 2 weeks ago

“Had no issues or concerns regarding my claim. The communication and claim was handled great.”

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Posted 2 weeks ago

“I am not sure if this company is deliberately losing claims, reject or pay less than the allowance, in order to make more profit; or if they’re genuinely this incompetent. Almost every claim is a mess or has problems that when resolved, all end up being admin error. Very frustrating to deal with.”

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Posted 2 weeks ago

“I’m very disappointed and dissatisfied with the way my claim was handled.. A. the length of time it has taken to identify and resolve a problem within your finance department. B. despite providing all the necessary evidence which I was asked to provide Including my bank statement to prove that I did not receive the payment. I do not understand why it’s taken over 3 Months to settle my claim. The whole process has been extremely stressful, due to the number of emails I needed to send Finally, I will not be renewing my policy. Which was opened via Unison.”

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Posted 2 weeks ago

“Customer service was very helpful and knowledgeable”

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Posted 3 weeks ago

“I would like to take a moment to acknowledge the outstanding service provided by Nicola. She is an excellent communicator who ensures that information is always clear and easy to understand. Her in-depth knowledge and confident approach consistently inspire trust, and she has demonstrated time and again that she is both reliable and efficient. Nicola always keeps her promises, following up exactly as she says she will, and she delivers results without delay. Her professionalism and dedication to resolving issues make a real difference. It’s reassuring to know that when Nicola is handling a matter, it will be managed with care and competence. Thank you, Nicola, for your consistently high standard of support.”

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Posted 3 weeks ago

“I’m dissatisfied with the length of time, it’s taken to settle my claim. It’s taken over 4 months to settle my claim which just not good enough. My claim was unnecessarily delayed despite having to provide bank statement to evidence that I had not received the payment. You have now acknowledged that the error was made by department. Not good enough.”

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Posted 3 weeks ago

“10 days to advise that receipt didn't have the date on and only told that, when I chased payment.”

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Posted 3 weeks ago

“Andrew Bevins was very helpful with my claim to which I am very grateful. Top class service Thank you”

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Posted 3 weeks ago

“I rang and spoke to Deborah She was very polite, professional and very helpful with my enquiry. Emailing the links and information I had requested.”

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Posted 3 weeks ago

“Staff always helpful and claims settled quickly. Good service. Highly recommended.”

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Posted 4 weeks ago

“Thank you Mark for the quick communication and processing of my dental claim.”

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Posted 4 weeks ago

“Excellent service and an e mail was sent very fast, i have always received excellent service from you over the years.”

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Posted 4 weeks ago

UK Healthcare is rated 4.6 based on 2,717 reviews