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UK Healthcare Reviews

4.6 Rating 3,105 Reviews
87 %
of reviewers recommend UK Healthcare
4.6
Based on 3,105 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read UK Healthcare Reviews
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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous
Anonymous  // 01/01/2019
Brilliant service
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Posted 5 months ago
Answered quickly very help fully and polite
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Posted 5 months ago
I contacted Customer Service via Email for information regarding my Policy. I received an immediate response from Deborah Morrey outlining all the details of the information requested. The details were easy to understand and I will be able to refer to them again in future. I am very happy with the outcome.
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Posted 5 months ago
Got swift answer to query.
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Posted 5 months ago
I am very grateful to Nicola Taylor who sorted my problem in no time at all when I was having issues with submitting a claim online. Thank you so much for your help .
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Posted 5 months ago
Excellent service, friendly and helpful team. Thankyou
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Posted 5 months ago
Nicola Taylor went over and above to assist me with issues I was experiencing registering my claim. It is so lovely to have someone quickly and efficiently resolving your issues with you. Thank you Nicola!
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Posted 5 months ago
Amazing service. I was having lots of difficulties and Nicola was super nice and patient. Plus they got back to me almost immediately with any of my correspondence- that’s rare these days! Plus oayment super quick too. Perfect service A1 thank you
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Posted 5 months ago
The lady that dealt with my enquiry today was very helpful and efficient.
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Posted 5 months ago
NOT RECOMMENDED. I had NHS treatment for £141 & tried to claim this back. This is the only claim I've made on my policy since it began 2 to 3 years ago. The company said the treatment was Private which it was not. They have refused to pay on my policy.
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Posted 5 months ago
Portal was hopeless, could not upload a copy of the invoice and what should have taken 10 minutes took close to three hours. The helpline rang and rang without answer the first time, I didn't go to claims the second time and it was answered. Spoke to a very helpful chap and all sorted out in the end. Please make the website work though!
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Posted 5 months ago
Not very heloful at all when claiming your told 4 days but they dont confirm payments or tell you if there is a payment issue
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Posted 5 months ago
Excellent customer service and prompt response to queries!
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Posted 5 months ago
Cant get an answer quick enough
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Posted 5 months ago
Noone gets back to you for example I asked for my dental policy number...nothing back
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Posted 5 months ago
Quickly and professionally dealt with .
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Posted 5 months ago
Top service Very efficient and friendly Rapid and smooth, very easy Thank you
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Posted 5 months ago
Good communication and quick to respond to email and claim.
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Posted 5 months ago
Unhelpful and don't pay attention to the information they are given.
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Posted 5 months ago
The process was easy and payment made quickly
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Posted 5 months ago
UK Healthcare is rated 4.6 based on 3,105 reviews