UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,180 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,180 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful advise and patiently went through all my questions with me. Very thorough and friendly with it which can often be the missing piece to customer service !”

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Posted 4 months ago

“I put in a request through the website and I got a very timely response in less than 12 hours. Thank you!”

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Posted 4 months ago

“Brilliant service”

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Posted 4 months ago

“Submitted claim online and got a quick reply saying they required another price of information. Sent this in via email and a few hours later got a reply saying claim successful. Excellent”

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Posted 4 months ago

“Sorted out my claim effectively”

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Posted 4 months ago

“Excellent healthcare company. Very good value. Customer service very helpful when I needed them. 5 stars”

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Posted 4 months ago

“Really prompt response. I submitted incorrect receipts, and received notification of this and how to rectify it. The correct ones were sent the following day, and the claim was processed without delay. Great service.”

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Posted 4 months ago

“Friendly. Supportive. Great advice. Quick responses. Fix things with no complaint or excuses. Thank you”

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Posted 4 months ago

“I accidently sent the wrong receipt. Customer service were very helpful in helping me sort this out. I received the money in my bank very quickly.”

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Posted 5 months ago

“I was uncertain as to how to make a specific claim. I was fortunate enough to be speaking to a lady called Maxine. She went above and beyond to help me with the claim, and it was sorted within 24 hours. Thank you.”

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Posted 5 months ago

“Would definitely recommend UK Healthcare Efficient and helpful”

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Posted 5 months ago

“Have had an ongoing issue with a claim. I had a few day cases across November 2025 to Jan 2026. One of them was missed. Took a long time for me to be informed about which one. Once I was informed, I submitted a new claim for that particular day case. Was emailed by someone else that it had already been processed. Replied saying that I was informed that it hadn't been, and my payments reflect this. Was asked by someone else to send the evidence (discharge letter). Got a reply from someone else referring to a completely different day to the one in question (and the one stated on the discharge paper work).”

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Posted 5 months ago

“Took a bit of time but at the end my claim was sorted. Excellent customer service.”

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Posted 5 months ago

“Thank you to Laura for dealing with my claim so efficiently.”

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Posted 5 months ago

“Pleased with the service, easy to use and have always had queries responded to very quickly. Happy customer !”

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Posted 5 months ago

“Excellent service. Kind regards”

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Posted 5 months ago

“Lisa was lovely and explained everything to me”

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Posted 5 months ago

“Highly recommend this Organisation. The customer service is excellent & always quick to reply. It's a great scheme to support our health & compliment NHS services with affordable monthly options for one person or to add family members. The reimbursement process is streamlined & straight forward.”

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Posted 5 months ago

“I am very happy with the service I received. The emails explaining what was wrong with my claim was easy to understand and I was able to put things right.”

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Posted 5 months ago

“Excellent prompt service”

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Posted 5 months ago

UK Healthcare is rated 4.6 based on 3,180 reviews