UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.56

4.6 Rating 2,985 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. I requested an amendment to an existing policy and it was completed with ease in a very short space of time. Fantastic.”

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Posted 5 months ago

“Very helpful indeed, I had missed some information and was helped very easily to resolve it - thank you”

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Posted 5 months ago

“Maxine went above and beyond”

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Posted 5 months ago

“Fabulous service easy to claim no fuss”

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Posted 5 months ago

“Very quick and friendly customer service from Deborah!”

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Posted 5 months ago

“Having only just joined UK Healthcare, moving over from another provider, I found the whole process very easy, very quick, and I received a reply confirming everything was complete & in place within a couple of days. UK Healthcare offer so much more than most of the other providers, well worth joining.”

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Posted 5 months ago

“Very Helpful and Friendly Staff, problem solved in no time x”

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Posted 5 months ago

“Sara and the team are always super helpful and prompt to respond to queries and updates to our membership. Thanks!”

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Posted 5 months ago

“Nicola handled my query quickly and efficiently extremely helpful and professionally. Thank you.”

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Posted 5 months ago

“Sorted out my problem very quickly good service highly recommend Alex”

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Posted 5 months ago

“Friendly and very helpful”

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Posted 5 months ago

“super prompt and effecient support”

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Posted 5 months ago

“Very quick and helpful response from the team.”

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Posted 5 months ago

“I inadvertently submitted a claim outside of the claim period and was notified of this by e-mail. I subsequently queried what the claim period was in the same trail and been made to jump through hoops for GDPR reasons. It might be an idea to hightlight the claim period on the e-mail notification in these instances as it would be more time efficient and customer responsive. Poor service.”

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Posted 5 months ago

“Very helpful and fast response !”

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Posted 5 months ago

“Super service”

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Posted 5 months ago

“Absolutely brilliant service. I requested to add both of my children to my policy. Very quick response and added within an hour”

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Posted 5 months ago

“I contacted UK Healthcare as I have an upcoming dental appointment and I wanted to find out if I could claim from yourselves the cost of a Hygienist appointment as well as my usual check up and treatment plan. As in the past I had made a mistake of choosing a filling that turned out to be under the private part of the plan and it wasn't until I had received my payment that I realised my mistake. So I had lost a far bit of money. Nicola when she answered my query was both professional and polite as also very helpful in explaining the plans and what I would be entitled to when I place my claim form with them. It made a confusing issue for me to be very easy to understand in the end. Thank you Nicola and UK Healthcare”

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Posted 5 months ago

“Fantastic People Great customer care Swift payment Thank you Protego X”

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Posted 5 months ago

“Very efficient customer service happy customer 😉”

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Posted 5 months ago

UK Healthcare is rated 4.6 based on 2,985 reviews