UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.56

4.6 Rating 2,917 Reviews

88 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,917 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very great communication, handle the claim with good manners staff and update information.”

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Posted 3 years ago

“Nicola was professional and very confident helping me with my enquiry she respond in the time frame she stipulated, and resolved my issue”

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Posted 3 years ago

“A very quick response on an email query.”

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Posted 3 years ago

“Very quick response to email quieries”

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Posted 3 years ago

“Very quick response to the claims.”

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Posted 3 years ago

“Was very helpful when making my claim”

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Posted 4 years ago

“The initial claim form was very difficult to use. However once through to real people my claim was dealt with efficiently”

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Posted 4 years ago

“Was having problems with my claim but when I spoke to Carl in Customer Services he dealt with it immediately. Was very impressed with the help I received.”

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Posted 4 years ago

“Great help from customer service when having a problem uploading receipts on the online claim form . Very pleasant and quick to answer phone .”

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Posted 4 years ago

“Very good and efficient service provided by Carl.He was quick to understand the issue and extended help.”

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Posted 4 years ago

“Making a claim is a lot easier, customer service helpful, after a little hick up with my claim. All is good now, cannot complain situation now sorted. Thank you.”

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Posted 4 years ago

“Prompt service,”

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Posted 4 years ago

“Initially my claim was delayed as a member of staff asked for further receipts which I sent directly to him. However my claim was not processed by the same person and after nearly a month I had to telephone customer services. The claim was then dealt with very efficiently by Nicloa and the claim was authorised. Unsure why my claim was delayed.”

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Posted 4 years ago

“Reassuring service Thank you”

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Posted 4 years ago

“The customer service team were very helpful polite and friendly”

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Posted 4 years ago

“Very satisfied with Mark Shaw for dealing with my claim”

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Posted 4 years ago

“Thank you to Carl for His efficient service.”

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Posted 4 years ago

“since corvid doing things on line is becoming the norm fine when everything is yes and know! Companies think you have all day to sort out a problem. I wish, (although the way some people do seem to be able to walk around with a pone stuck to there hand most of the time makes you wonder.) Then down grade and remove there staff accordingly. Not here, when things have cropped up I got on the pone and very shortly was speaking to someone who understood my problem and was able to sort it out very quickly. One chap advised me on how I should approach the dentist who kept offering me private alternatives and it worked. I have given 4* to say 'keep people in real jobs to maintain good service to there customers.”

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Posted 4 years ago

“Claims are processed really quickly, and any queries are resolved by efficient and friendly staff. The only improvement I can see is that the money could reach your bank quicker than the current 3-5 days”

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Posted 4 years ago

“It was a quick process once I managed to get a receipt back from the dentist”

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Posted 4 years ago

UK Healthcare is rated 4.6 based on 2,917 reviews