UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.54

4.5 Rating 3,272 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.5

Based on 3,272 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy nice service with good advisors that explain everything clearly and understandable”

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Posted 2 years ago

Dear Roy, Thank you so much for your 4-star rating and positive review of UK Healthcare! We really appreciate your feedback and are thrilled to hear that you are a happy and satisfied customer. Once again, we greatly appreciate your support and hope to continue serving you with exceptional Customer services. Warm regards, Customer Service Team

Posted 2 years ago

“The information is clearly presented and it was quick and easy to add my daughter to the policy. Sara Leathley has been attentive and helpful since my first interaction with her. She even responded to an email on a Saturday evening which seems to be way beyond the call of duty.”

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Posted 2 years ago

Dear Camilla, Thank you so much for taking the time to rate UK Healthcare with 4 stars. We truly appreciate your positive feedback! We are thrilled to hear that you found adding your daughter to the policy was quick and easy. We are also delighted to hear that Sara Leathley, our dedicated team member, has been attentive and helpful since your first interaction with her. Thank you once again for your support and kind words. Warm regards, Customer Service Team

Posted 2 years ago

“Pleased and quick reponse”

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Posted 2 years ago

“The scheme is good but can get a bit complicated after name changes and completely different payment company. However the customer services have been great steering me through. May I suggest that customers are advised to keep a record of the dates and for what treatments and a note of the annual allowance. Saves a lot of time.”

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Posted 2 years ago

“customer service”

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Posted 2 years ago

Thank you for taking the time to leave a 4-star rating for UK Healthcare. We appreciate your feedback and are delighted to hear that you had a positive experience with our services. Our team at customer service is dedicated to providing exceptional care and ensuring our customers' satisfaction. Kind Regards Customer service team

Posted 2 years ago

“A very helpful person delt with my issues could not be much more please with the service thst I was given”

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Posted 2 years ago

Dear Derek, Thank you so much for taking the time to give UK Healthcare a 4-star rating! We truly appreciate your feedback and are glad to hear that our service was able to address your issues effectively. Thank you again for your support! Best regards, Customer service team

Posted 2 years ago

“It is variable whether the website works when making a claim. So I made a dental claim via email. This worked well but only gave 4 stars (apart from that I would like to be able to use the website when I need to) as it took sometime to receive an email acknowledgment which I requested. All good though in the end.”

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Posted 2 years ago

“A query arose about a change of name, but was quickly remedied. Thank you.”

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Posted 2 years ago

“Fast , Quick , Polite and Professional Service.”

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Posted 2 years ago

“Good service from Mark. A couple of email exchanged and issue sorted.”

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Posted 2 years ago

“Very helpful, Nicola was patient and clear. The reply took a few days but that is likely expected from companies. Everything got sorted out.”

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Posted 2 years ago

“Very helpful thank you.”

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Posted 2 years ago

“Turns out it was very simple to make a claim, just make sure you have a detailed receipt. Response is very prompt and help is on hand should you need it.”

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Posted 2 years ago

“Had my claim after a misunderstanding by my side. Many thanks”

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Posted 2 years ago

“I had to contact customer service about a disputed claim and the matter was resolved quickly and efficiently”

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Posted 2 years ago

“Nothing much to say”

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Posted 2 years ago

“A rather protracted delay (3/4 business days) between completing on-line application and receiving any form of acknowledgement. Interim calls to provider to see if application had been registered also drew a blank response.”

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Posted 3 years ago

“Very happy to recommend, courteous staff and no quibble if you submit correct paperwork!”