UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.56

4.6 Rating 3,006 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,006 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful feedback when contacted.”

Helpful Report

Posted 2 years ago

“The team are always helpful. Claims are paid very fast and are easy to input online. The only thing I would change is knowing how much balance you have left on any of the line items.”

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Posted 2 years ago

“After initial poor response on the phone the day before, no call back as promised. Next day the issue was resolved very quickly and efficiently”

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Posted 2 years ago

“helpful and speedy response from Sara - thank you”

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Posted 2 years ago

“Very prompt responding to my email enquiry, thanks.”

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Posted 2 years ago

“Debra Grimshaw emailed me my new policy as the first email was not received. She did this very quickly after my HR dept contacted UK Healthcare.”

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Posted 2 years ago

“Very professional and extremely helpful”

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Posted 2 years ago

“Very quick to pay benefit, without any fuss. Only negative is policyholders cannot themselves check how much of each benefit remains. Other health insurance companies do have this facility.”

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Posted 2 years ago

“A real pleasure to deal with nothing is too much trouble and they move pretty quickly”

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Posted 2 years ago

“I received a response to an email querying whether I'd submitted my claim correctly, I think, less than an hour afterwards. And although I'd not completed it correctly, the advisor confirmed that my claim was being processed and when to expect payment - excellent service!”

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Posted 2 years ago

“I received a prompt email response with the right advice to solve the issue which I had encountered”

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Posted 2 years ago

“Works well no complaints from me”

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Posted 2 years ago

“After sending in a claim, Nicola emailed to say not all the information was there. I sent the information but did not receive payment. After a phone call this was quickly rectified. Thanks”

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Posted 2 years ago

“I e-maild the general helpdesk and received a reply within two hours. The matter i was enquiring about was dealt with the same day. Very good service”

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Posted 3 years ago

“Very helpful response to online claims which needed more information to proceed. Within 48 hours emails.”

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Posted 3 years ago

“Swift and clear response about a claim question.”

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Posted 3 years ago

“My partner & I have been members of UK health care for over 18years. I tend to now submit claims on line although you do have to scan in receipts etc. Its a sgame you cant claim any prescription costs if your oaying for prescription pre payment. On balance as my partner has glasses I feel personally its worth it. In terms of customer service Carl has always been great def an asset to the company”

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Posted 3 years ago

“Quick response to my online question.”

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Posted 3 years ago

“Excellent service from Carl. Once the initial problems were resolved”

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Posted 3 years ago

“Very helpful and efficient.”

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Posted 3 years ago

UK Healthcare is rated 4.6 based on 3,006 reviews