UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,208 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,208 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quite responsive, explanatory and kind service”

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Posted 3 years ago

“quick payment”

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Posted 3 years ago

“Customer advisor was clear that what else was needed to allow them to pay out. Extra information sent on Thursday and 1 payment was in my account.”

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Posted 3 years ago

“Hi I'm very pleased with your service especially your online settlement option”

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Posted 3 years ago

“Claim sorted out quickly and efficiently by Craig Matthews. Thankyou.”

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Posted 3 years ago

“Got a quick answer from info”

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Posted 3 years ago

“NW assisted promptly and clearly.”

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Posted 3 years ago

“Thank you Andrew Bevins for your quick reply on my query. The help and advice has been much appreciated.”

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Posted 3 years ago

“A speedy response when I wanted to upgrade my existing policy”

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Posted 3 years ago

“Helpful feedback when contacted.”

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Posted 3 years ago

“The team are always helpful. Claims are paid very fast and are easy to input online. The only thing I would change is knowing how much balance you have left on any of the line items.”

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Posted 3 years ago

“After initial poor response on the phone the day before, no call back as promised. Next day the issue was resolved very quickly and efficiently”

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Posted 3 years ago

“helpful and speedy response from Sara - thank you”

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Posted 3 years ago

“Very prompt responding to my email enquiry, thanks.”

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Posted 3 years ago

“Debra Grimshaw emailed me my new policy as the first email was not received. She did this very quickly after my HR dept contacted UK Healthcare.”

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Posted 3 years ago

“Very professional and extremely helpful”

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Posted 3 years ago

“Very quick to pay benefit, without any fuss. Only negative is policyholders cannot themselves check how much of each benefit remains. Other health insurance companies do have this facility.”

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Posted 3 years ago

“A real pleasure to deal with nothing is too much trouble and they move pretty quickly”

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Posted 3 years ago

“I received a response to an email querying whether I'd submitted my claim correctly, I think, less than an hour afterwards. And although I'd not completed it correctly, the advisor confirmed that my claim was being processed and when to expect payment - excellent service!”

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Posted 3 years ago

“I received a prompt email response with the right advice to solve the issue which I had encountered”

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Posted 3 years ago

UK Healthcare is rated 4.6 based on 3,208 reviews