UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.58

4.6 Rating 2,858 Reviews

88 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

Write Your review

Tell us how UK Healthcare made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A real pleasure to deal with nothing is too much trouble and they move pretty quickly”

Helpful Report

Posted 2 years ago

“I received a response to an email querying whether I'd submitted my claim correctly, I think, less than an hour afterwards. And although I'd not completed it correctly, the advisor confirmed that my claim was being processed and when to expect payment - excellent service!”

Helpful Report

Posted 2 years ago

“I received a prompt email response with the right advice to solve the issue which I had encountered”

Helpful Report

Posted 2 years ago

“Works well no complaints from me”

Helpful Report

Posted 2 years ago

“After sending in a claim, Nicola emailed to say not all the information was there. I sent the information but did not receive payment. After a phone call this was quickly rectified. Thanks”

Helpful Report

Posted 2 years ago

“I e-maild the general helpdesk and received a reply within two hours. The matter i was enquiring about was dealt with the same day. Very good service”

Helpful Report

Posted 2 years ago

“Very helpful response to online claims which needed more information to proceed. Within 48 hours emails.”

Helpful Report

Posted 2 years ago

“Swift and clear response about a claim question.”

Helpful Report

Posted 2 years ago

“My partner & I have been members of UK health care for over 18years. I tend to now submit claims on line although you do have to scan in receipts etc. Its a sgame you cant claim any prescription costs if your oaying for prescription pre payment. On balance as my partner has glasses I feel personally its worth it. In terms of customer service Carl has always been great def an asset to the company”

Helpful Report

Posted 2 years ago

“Quick response to my online question.”

Helpful Report

Posted 2 years ago

“Excellent service from Carl. Once the initial problems were resolved”

Helpful Report

Posted 2 years ago

“Very helpful and efficient.”

Helpful Report

Posted 2 years ago

“Andrew was very prompt and efficient at sorting out my claim processing issue.”

Helpful Report

Posted 2 years ago

“I am pleased with the service and help in making a claim”

Helpful Report

Posted 3 years ago

“Submitted online dental claim. The claim form would for some reason not allow me to attach a photograph of my receipt, hence 4star review. Nicola emailed me and I was able to attach it to the email. Problem sorted straight away and payment authorised. Thank you Nicola”

Helpful Report

Posted 3 years ago

“Very good with service only one downfall was lost receipts so I had to supply new ones, but was quickly dealt with.”

Helpful Report

Posted 3 years ago

“My claim was dealt with quickly and professionally by Nicola Williams. However I am not sure why I needed to send my previous years payments, I would of thought my invoice for the treatment would been suffice.”

Helpful Report

Posted 3 years ago

“Only reason for 4 stars is because my original claim form was never received, however upon advice received from Customer Service member, I then submitted my form electronically and received my payment within the week.”

Helpful Report

Posted 3 years ago

“Very efficient and friendly.”

Helpful Report

Posted 3 years ago

“Straight forward process on a laptop, form wouldn't submit from my phone for some unknown reason. Once my dental history was verified payment was sent to me which took a couple of days.”

Helpful Report

Posted 3 years ago

UK Healthcare is rated 4.6 based on 2,858 reviews