UK Healthcare Reviews

4.7 Rating 2,049 Reviews
90 %
of reviewers recommend UK Healthcare
4.7
Based on 2,049 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
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Anonymous
Anonymous  // 01/01/2019
My contact was a Mr Carl Strickland and he couldn't of been more helpful taking his time whilst I collected the evidence needed contacting me as soon as he realised this was lost and bairing with my rather odd attachments.....more Mr Strickland I say
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Posted 1 year ago
First time using the service. Carl Stickland was very prompt and helpful. I expected to wait a few days but the customer service was brilliant.
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Posted 1 year ago
I always find the staff helpful and quick to respond especially Carl. Thankyou
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Posted 2 years ago
The customer service from Carl was exceptional, he went out of his way to ensure my refunds were processed and suited my needs accordingly!
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Posted 2 years ago
They liaised with my dentist for my first claim. Carl acted very quickly and kept me informed throughout.
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Posted 2 years ago
There was some confusion about my receipt, but it was quickly solved, and emails were answered very quickly, for prompt assistance and process.
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Posted 2 years ago
Andrew Bevins is always so helpful and responds so quickly! Thankyou. I feel I wouldn’t have to badger him so much if I was able to manage my benefits online, not being able to access simple info means I have to email him a lot but that said he’s very efficient 😊
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Posted 2 years ago
Very great communication, handle the claim with good manners staff and update information.
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Posted 2 years ago
Nicola was professional and very confident helping me with my enquiry she respond in the time frame she stipulated, and resolved my issue
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Posted 2 years ago
A very quick response on an email query.
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Posted 2 years ago
Very quick response to email quieries
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Posted 2 years ago
Very quick response to the claims.
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Posted 2 years ago
Was very helpful when making my claim
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Posted 2 years ago
The initial claim form was very difficult to use. However once through to real people my claim was dealt with efficiently
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Posted 2 years ago
Was having problems with my claim but when I spoke to Carl in Customer Services he dealt with it immediately. Was very impressed with the help I received.
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Posted 2 years ago
Great help from customer service when having a problem uploading receipts on the online claim form . Very pleasant and quick to answer phone .
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Posted 2 years ago
Very good and efficient service provided by Carl.He was quick to understand the issue and extended help.
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Posted 2 years ago
Making a claim is a lot easier, customer service helpful, after a little hick up with my claim. All is good now, cannot complain situation now sorted. Thank you.
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Posted 2 years ago
Prompt service,
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Posted 2 years ago
Initially my claim was delayed as a member of staff asked for further receipts which I sent directly to him. However my claim was not processed by the same person and after nearly a month I had to telephone customer services. The claim was then dealt with very efficiently by Nicloa and the claim was authorised. Unsure why my claim was delayed.
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Posted 2 years ago
UK Healthcare is rated 4.7 based on 2,049 reviews