UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.54

4.5 Rating 3,258 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.5

Based on 3,258 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very quick response on an email query.”

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Posted 4 years ago

“Very quick response to email quieries”

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Posted 4 years ago

“Very quick response to the claims.”

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Posted 4 years ago

“Was very helpful when making my claim”

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Posted 4 years ago

“The initial claim form was very difficult to use. However once through to real people my claim was dealt with efficiently”

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Posted 4 years ago

“Was having problems with my claim but when I spoke to Carl in Customer Services he dealt with it immediately. Was very impressed with the help I received.”

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Posted 4 years ago

“Great help from customer service when having a problem uploading receipts on the online claim form . Very pleasant and quick to answer phone .”

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Posted 4 years ago

“Very good and efficient service provided by Carl.He was quick to understand the issue and extended help.”

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Posted 5 years ago

“Making a claim is a lot easier, customer service helpful, after a little hick up with my claim. All is good now, cannot complain situation now sorted. Thank you.”

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Posted 5 years ago

“Prompt service,”

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Posted 5 years ago

“Initially my claim was delayed as a member of staff asked for further receipts which I sent directly to him. However my claim was not processed by the same person and after nearly a month I had to telephone customer services. The claim was then dealt with very efficiently by Nicloa and the claim was authorised. Unsure why my claim was delayed.”

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Posted 5 years ago

“Reassuring service Thank you”

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Posted 5 years ago

“The customer service team were very helpful polite and friendly”

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Posted 5 years ago

“Very satisfied with Mark Shaw for dealing with my claim”

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Posted 5 years ago

“Thank you to Carl for His efficient service.”

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Posted 5 years ago

“since corvid doing things on line is becoming the norm fine when everything is yes and know! Companies think you have all day to sort out a problem. I wish, (although the way some people do seem to be able to walk around with a pone stuck to there hand most of the time makes you wonder.) Then down grade and remove there staff accordingly. Not here, when things have cropped up I got on the pone and very shortly was speaking to someone who understood my problem and was able to sort it out very quickly. One chap advised me on how I should approach the dentist who kept offering me private alternatives and it worked. I have given 4* to say 'keep people in real jobs to maintain good service to there customers.”

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Posted 5 years ago

“Claims are processed really quickly, and any queries are resolved by efficient and friendly staff. The only improvement I can see is that the money could reach your bank quicker than the current 3-5 days”

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Posted 5 years ago

“It was a quick process once I managed to get a receipt back from the dentist”

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Posted 5 years ago

“It was my first claim and initially was refused as it had been more than 3 months since commencement of treatment, I disputed this as I had explained due to Covid was unable to complete treatment for 10 months and enquired previously about claiming and was advised treatment had to be completed prior to claiming. With thanks to Carl Stickland this was resolved quickly and efficiently and proved there is good customer service.”

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Posted 5 years ago

“Nicola Williamson was most helpful on the phone and processed my claim very quickly, very impressive”

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Posted 5 years ago

UK Healthcare is rated 4.5 based on 3,258 reviews